COMBAT / Community Volunteer

Job Title: COMBAT / Community Volunteer Location: Borno

Job Summary

The key roles and responsibilities of the position are outlined below. COMBAT/Community Volunteers will support community awareness, engagement and protection activities in the project locations. Volunteers will help disseminate information in local languages, encourage safe access to available services and support community-based prevention and referral efforts. Volunteers must work within their training, role boundaries and approved referral procedures.

Key Roles and Responsibilities

Community Awareness and Engagement:

• Support community sensitization and awareness sessions on VAWG prevention, child protection, harmful practices, health information and available support services.
• Share approved messages in relevant local languages and help mobilize community members to participate in project activities.
• Engage respectfully with community leaders, women, girls, men, boys and persons with disabilities to promote inclusive participation.

Protection, Safeguarding and Safe Referrals:

• Promote awareness of safe referral pathways and available health, psychosocial, protection and other support services.
• Refer individuals seeking assistance to trained caseworkers or designated service providers using approved procedures.
• Maintain confidentiality and never investigate, mediate or independently manage cases of violence, abuse or exploitation.
• Immediately report safeguarding or PSEA concerns through the designated reporting channels.

Community Feedback and Reporting:

• Share community feedback, concerns and barriers to accessing services with the assigned supervisor through approved channels.
• Support community-based feedback and complaints mechanisms without collecting or disclosing unnecessary sensitive personal information.
• Participate in volunteer briefings, training and review meetings and submit simple activity records as required.

Conduct and Accountability:

• Comply with the organization's code of conduct, PSEA, child safeguarding, confidentiality and safety requirements.
• Perform assigned tasks impartially, respectfully and without discrimination or promises of assistance outside the project mandate.
• Undertake only activities for which the volunteer has received appropriate orientation or training.

Job Requirements

• Academic Qualifications: Ability to communicate effectively in the relevant local language(s) and willingness to serve the assigned community. Literacy and previous community engagement experience are desirable.
• Practical Experience: Previous experience in community mobilization, awareness-raising, protection or volunteer work is an advantage. Volunteers must complete required project orientation and safeguarding training.
• Skills and Competencies: Good communication, trustworthiness, respect for confidentiality, cultural sensitivity and commitment to safeguarding and inclusion.

General Requirements:

• The role holder is expected to comply with SKF policies and procedures, the project’s donor requirements, code of conduct, safeguarding and child protection standards, Prevention of Sexual Exploitation and Abuse (PSEA), confidentiality, accountability to affected populations and applicable security procedures.
• Staff must perform duties within their authority and promptly report suspected fraud, abuse, safeguarding concerns or other serious incidents through approved channels.

Volunteer role boundary:

• This is a community volunteer role and does not authorize volunteers to provide clinical services, conduct case investigations, independently manage protection cases, promise assistance or retain sensitive survivor information.
• All referrals must follow approved, survivor-centred and child-safe procedures.
• Persons with disability are highly encouraged to apply.

Application Closing Date

18th November, 2026.