About this role
College Assistant - Health & Human Services /Surgical Technology Program
Brooklyn, NY
KINGSBOROUGH COMMUNITY COLLEGE
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College Assistant - Health & Human Services /Surgical Technology Program500050
GENERAL DUTIES
Under supervision, performs miscellaneous clerical, administrative, research or other work related to the operation of a College or other unit where such work is required on a part-time basis or for a period of limited duration.
There is one Assignment Level for this position. All personnel perform related work. This specification describes typical assignments; related duties may be assigned as
needed.
Maximum tenure for any employee in this hourly position is 1040 hours per year.
Performs routine clerical work; may answer and attend to telephone calls; maintain records,
operate office machines (such as copier), sort and distribute mail, issue keys and identity cards,
act as messenger, and perform related tasks as required.
Types letters, memoranda, charts, and similar materials.
Acts as cashier.
Assists in statistical or research activities. May collect and compile data, code data for computer entry, perform data entry, and run computer reports.
Performs clerical library work, such as sorting and shelving books, performing data entry into library systems, or binding books and periodicals.
Assists in instructional programs, including tutoring and assisting students in areas such as reading and mathematics. May assist in speech and hearing therapy, provide musical accompaniment, and/or distribute and collect physical education equipment.
Enters and maintains departmental records such as inventory control records, rosters, directories, and schedules.
May operate computers, computer software, and other electronic equipment in performing assigned tasks.
CONTRACT TITLE
College Assistant
FLSA
Non-exempt
CAMPUS SPECIFIC INFORMATION
The College Assistant provides administrative, operational, laboratory, and student support services for the Surgical Technology Program. The incumbent assists faculty, staff, students, and program leadership with daily activities that support instruction, accreditation compliance, admissions, recruitment, clinical coordination, and laboratory operations.
The successful candidate must demonstrate professionalism, strong organizational skills, attention to detail, and the ability to work effectively in a diverse academic environment.
Duties and Responsibilities
Administrative Support
Provide front-office support to students, faculty, and visitors.
Answer phones, respond to inquiries, and direct individuals to appropriate resources.
Maintain electronic and paper filing systems.
Assist with scheduling meetings, interviews, orientations, and program events.
Prepare correspondence, reports, spreadsheets, and other program documents.
Track and maintain program records in accordance with CUNY and departmental policies.
Monitor and order office supplies as needed.
Student Services Support
Assist prospective and current students with general program information.
Support admissions activities, information sessions, and interview days.
Assist with student onboarding, orientations, and registration support activities.
Maintain student records and assist with document collection.
Monitor completion of required student forms and certifications.
Direct students to campus resources and services as appropriate.
Laboratory and Clinical Support
Support inventory management of surgical instruments, supplies, and equipment
Help maintain laboratory organization, cleanliness, and safety standards.
Assist with tracking equipment maintenance and replacement needs.
Support clinical placement documentation and record keeping.
Maintain clinical affiliation files and student compliance records.
Program Operations and Accreditation Support
Assist with data collection for program assessment and accreditation activities.
Maintain documents related to ARC/STSA and CAAHEP accreditation requirements.
Support preparation of annual reports, outcomes reports, and program review materials.
Assist with tracking graduate placement, certification examination results, and employer feedback.
Compile records and documentation for audits and site visits.
Recruitment and Outreach
Assist with open houses, college fairs, campus events, and recruitment activities.
Support outreach efforts with high schools, healthcare facilities, and community organizations.
Help prepare promotional materials, flyers, and program information packets.
Assist with student engagement and retention initiatives.
Technology and Data Management
Maintain databases, spreadsheets, and electronic records.
Assist with Brightspace, Microsoft Office, and other educational platforms.
Generate reports and track program metrics as requested.
Support virtual and in-person meetings and presentations.
MINIMUM QUALIFICATIONS
- Must demonstrate sufficient skills to perform the duties of the assigned tasks.
OTHER QUALIFICATIONS
Preferred Qualifications
High School Diploma or equivalent.
Ability to perform administrative and clerical tasks effectively.
Strong written and verbal communication skills.
Proficiency with Microsoft Office Suite (Word, Excel, Outlook, Teams).
Ability to maintain confidentiality and handle sensitive records.
Strong organizational and customer service skills.
Associate degree or college coursework completed a plus.
Experience working in higher education, healthcare, or an allied health program.
Knowledge of Surgical Technology, Sterile Processing, healthcare education, or clinical environments.
Experience with data management and accreditation documentation.
Familiarity with Brightspace, Microsoft 365, and CUNY systems.
COMPENSATION
$19.12/hour
BENEFITS
- CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification. Employees are also offered pension and Tax-Deferred Savings Plans. Part-time employees must meet a weekly or semester work hour criteria to be eligible for health benefits. Health benefits are also extended to retirees who meet the eligibility criteria.