About this role
Role summary
We are seeking a Collections Supervisor to lead, coach, and support a team of professional collectors in a compliance-first, KPI-driven environment. This role is responsible for driving team performance, achieving liquidation targets, ensuring quality assurance standards are met, providing day-to-day operational leadership, and fostering a healthy, balanced, and productive work environment.
Responsibilities
- Supervise the day-to-day work of the team including invoice processing, payments, collections, month end closing processes and account reconciliations