Collections Specialist

Job title: Collections Specialist

Robert Half

We are looking for a Collections Specialist to support retail finance operations in Kapolei, Hawaii through a Contract assignment. This position focuses on maintaining healthy receivables by coordinating billing activity, posting payments, reviewing account status, and following up with customers on outstanding balances. The ideal candidate brings strong attention to detail, confidence working with financial records, and the ability to stay organized in a fast-moving office environment. Due to the nature of the work and onsite requirements, preference will be given to Hawaii residents. Applicants should be able to reliably commute or reside within the region to meet business needs.

Responsibilities

• Manage day-to-day accounts receivable activities, including generating invoices, issuing statements, and applying incoming payments accurately.

• Monitor past-due balances and conduct timely follow-up with customers to resolve delinquent accounts through detail-focused collection practices.

• Maintain customer account records by updating billing details, researching discrepancies, and ensuring account information remains accurate.

• Prepare and review aging reports, subledger activity, and other receivable data to support financial oversight and informed decision-making.

• Assist with month-end close tasks by reconciling transactions, validating balances, and supporting overall accuracy in reporting.

• Contribute to bank reconciliation support by comparing payment activity against financial records and identifying variances for resolution.

• Produce billing, job cost, and work-in-progress reporting to provide visibility into operational and financial performance.

• Use accounting and reporting tools such as QuickBooks Desktop, Timberline, Sage 300, and Excel to complete daily responsibilities efficiently.

• At least 10 years of experience in accounts receivable, billing, collections, or related financial support work.

• Hands-on knowledge of both commercial and consumer collections processes, including account follow-up and payment resolution.

• Experience handling full-cycle billing functions, from invoice preparation through payment posting and collections activity.

• Ability to interpret aging reports, reconcile account balances, and assist with monthly financial closing procedures.

• Strong customer service skills with the ability to communicate clearly and professionally regarding account status and payment matters.

• Proficiency with QuickBooks Desktop, Timberline, Sage 300, and Microsoft Excel.

• High level of accuracy, organization, and adaptability when managing multiple priorities in a deadline-driven setting.

• Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

• Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

• All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans.