Collections Specialist

Job title: Collections Specialist

Location: Humble/Kingwood area

Schedule: Fully onsite

Position Type: Contract-to-hire

Position Summary: Our client is seeking a Collections Specialist to manage customer accounts, collect outstanding balances, resolve billing discrepancies, and maintain accurate account records. This role requires strong communication, problem-solving, and organizational skills, along with the ability to work cross-functionally to support timely payments and positive customer relationships.

Key Responsibilities

• Manage assigned accounts and contact customers regarding outstanding balances
• Research and resolve billing discrepancies, payment issues, and account disputes
• Maintain detailed collection notes, account records, and customer master data
• Send invoices, statements, and collection communications
• Collaborate with billing, sales, and operations teams to resolve account issues
• Process credit memos and account adjustments as needed
• Monitor aging reports and recommend actions to reduce past-due balances
• Support escalated accounts and help develop collection strategies
• Ensure compliance with company policies and procedures

Key Qualifications:

• 3+ years of collections experience preferred

• Oilfield or energy industry experience strongly preferred

• Experience with customer payment portals such as OpenInvoice, Ariba, or similar systems

• Strong communication, analytical, and problem-solving skills

• Ability to manage multiple priorities in a fast-paced environment

• Proficiency in Microsoft Office, including intermediate Excel skills

• Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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• Humble, Texas

• onsite

• Temporary to Hire

• 24 - 26 USD / Hourly