Collections Specialist
About this role
Collections Specialist
Robert Half is seeking a detail-oriented Collections Specialist for a growing logistics organization. This contract-to-hire opportunity is ideal for an accounting or finance professional who enjoys balancing customer service with collections activities. The Collections Specialist will play a critical role in maintaining cash flow, posting customer payments, reconciling accounts, and following up on outstanding balances.
Key Responsibilities
- Post and apply incoming customer payments accurately and timely.
- Reconcile customer accounts and research payment discrepancies.
- Contact customers regarding past-due invoices and outstanding balances via phone and email.
- Monitor aging reports and maintain collection activity records.
- Resolve billing and payment issues while providing excellent customer service.
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