Collections Administrative Representative

POSITION SUMMARY We are seeking a highly organized and detail‑oriented Collections Administration Representative to support our Collections team. This role is essential in ensuring operational efficiency, accurate reporting, and timely processing of legal and administrative tasks. The successful candidate will collaborate with internal teams, external vendors, and customers to help maximize recoveries and minimize losses.

A Day in the Life:

• Analyze team statistics and produce accurate, timely reporting to support performance monitoring and decision‑making.
• Handle ad‑hoc reporting and development requests, ensuring data accuracy and timely delivery.
• Manage the collections email inbox: track incoming requests, categorize them, and assign tasks to the appropriate team members.
• Prepare legal packages for bailiff assignments, ensuring all documentation is complete and submitted promptly to reduce risk of loss.
• Handle inbound and outbound mail, ensuring proper logging, distribution, and follow‑up.
• Finalize vendor invoices by verifying accuracy of information submitted by vendors and approved by supervisors.
• Ensure all account activities are documented clearly, accurately, and in a timely manner
• Provide timely updates on task status, issues, and escalations
• Partner with cross‑functional teams to resolve account‑related matters
• Perform additional administrative, in‑bound and outbound telephone requests as required to further support the department while adhering to company policies, procedures, and regulatory requirements

Who We’re Looking for:

• Excellent English communication skills, both verbal and written
• University degree is preferred.
• Experience working in Collections OR Accounts Receivable is preferred
• Strong proficiency in Word/Excel/Outlook, and good comfort level adapting to new computer systems is required.
• Able to multi‑task, good analytical skills and have an eye for detail and accuracy.
• Must be Eligible to work in Canada, as NCI does not provide any sponsorships.

What You’ll Look Forward to as Collections Administrative Representative at Nissan Canada:

• Be where you need to be: Feel empowered at work with our "Be where you need to be" approach to work based on your role. This offers a realistic, modern approach to work based on the expectation for the position.

The Nissan Way sets our company's way of doing things, with the values underpinning how we can work together to achieve success. Explore more here: Life at Nissan | Our Company | Nissan Motor Corporation Global Website

Nissan Canada, Inc. is proud to be recognized as a Great Place to Work for the sixth year in a row. This certification was made possible thanks to our employees who share a continued focus on building, sustaining, and being a part of a high-performing workplace culture. Join our winning team today.

All of us at Nissan – regardless of functional area or expertise – share a passion to design, manufacture, and sell high-performance vehicles. It is Nissan’s policy to provide Equal Employment Opportunity (EEO) to all persons regardless of race, gender, disability, or any other status protected by law. Candidates for this position must be legally authorized to work in Canada and will be required to provide proof of employment eligibility at the time of hire.

NISSAN FOR EVERYONE

People are our most valuable assets, and Nissan seeks to maximize the power of each individual member of our team. When everyone belongs, the power of NISSAN is undeniable. Nissan aims to improve business results through a workplace and business that meets the needs of our employees and customer base.

Nissan is committed to creating a culture where everyone belongs and employees, customers, and partners feel respected, valued, and heard. We have Business Synergy Teams (BSTs) across the Americas that are open to all employees and seek to connect employees through common interests and foster a company culture where all employees feel supported and included.

Nissan also values inclusion in our business as we respect and recognize the diversity of our customer base and the communities where we do business. We are committed to procuring innovative goods and services, retailing our products, and communicating from a position that will help us continue to offer our customers competitively designed, market-driven products.

Join us as we carry our commitment to our employees and customers into the future.

Mississauga Ontario Canada Salary Range: $51,601.00 - $63,397.00 This compensation range represents the minimum to midpoint base salary rates at Nissan for jobs assigned to this particular grade level. Please note that an employee’s base salary may occasionally be set above the midpoint of the salary band for this grade level, in recognition of the employee’s unique skills, work experience, education, work location, or market conditions. Compensation decisions also consider internal equity and comparisons with the base salary rates of other employees with similar backgrounds working in comparable roles. Note: Bonus, benefits, and other forms of variable compensation are not included in the base-salary range shown above.