About this role
About the Role As a Collection Relationship Manager, you will play a pivotal role in ensuring the efficient management of our portfolio through effective collection strategies, focusing on current demand performance, bucket management, repossessions, and overall portfolio health. What You'll Do
- Monitor and analyze current demand performance metrics to identify trends and areas for improvement.
- Develop and implement strategies to optimize collection efficiency and reduce delinquency rates.
- Coordinate with internal teams and collection agents to ensure timely follow-up and resolution in each bucket.
- Manage the repossession process in compliance with regulatory requirements and company policies; liaise with legal and recovery teams to execute repossessions ethically and efficiently.
- Conduct regular portfolio reviews; develop strategies to mitigate portfolio risks and improve performance; collaborate with risk management teams. What We're Looking For
- Bachelor's degree in business administration, Finance, or related field.
- Minimum of 5-7 years of proven experience in collections management, preferably in the financial services industry.
- Strong understanding of collection strategies, regulatory requirements, and industry best practices.
- Analytical mindset with the ability to analyze trends, assess risk, and collaborate with cross-functional teams.