About this role
Colleague Services Agent
Job Description The Colleague Services Agent plays a key role in enhancing the day-to-day experience of Fairmont team members by providing exceptional support and services across various operational areas. The ideal candidate is proactive, organized, and passionate about creating a supportive and well-maintained work environment.
Position Type: Permanent
Pay Rate: $20.33/hour
- Greet and welcome internal guests upon arrival with a warm and professional demeanor
- Janitorial duties including garbage removal and recycling, vacuuming, cleaning floors and stairwells, walls, doors etc. throughout the public spaces of the staff accommodations and Colleague Services building
- Moving heavy and large furniture such as dressers, fridges, stoves, washers and dryers between buildings
- Manage the rental equipment process, including issuing and returning items, and ensure waivers are completed
- Ensure the cleanliness of vacant staff housing units meets standards
- Daily sorting, organizing and issuing of clean uniforms and dry cleaning items
- Daily pick-up and delivery of staff and hotel mail
Qualifications
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Must have a valid Alberta Class 5 driver's licence (or equivalent) and driver's abstract free of any demerits
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Ability to lift, carry and move large and heavy items on a regular basis
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You may be required to work on holidays, weekends, overnights and other non-day shifts. Submission of your application to Fairmont Chateau Lake Louise indicates that you are able to meet these requirements as needed.
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Additional Information
Job Perks & Benefits:
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Subsidized staff accommodation provided on-site for full time status employees
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One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal)
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Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees
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Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
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Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
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Access to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)
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Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor
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Visa Requirements: Must be legally authorized to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.