About this role
Co-op, Product and Brand Experience (Spring 2027)
The Product & Brand Experience
Co-Op will support teams responsible for designing, delivering, and continually improving experiences for Delta customers and employees. Working across various moments of the travel journey, co-ops may contribute to research, problem solving, project planning, storytelling, communications, and cross-functional initiatives that help shape products and experiences aligned to Delta's brand and customer expectations. Co-Ops will have the opportunity to support one of the following teams: Onboard Brand Experience Onboard Dining Experience Uniform Brand Experience Service Excellence Inflight Entertainment & Connectivity: Engagement & Optimization Inflight Entertainment & Connectivity: Delta Sync Seatback Inflight Entertainment & Connectivity: Wi-Fi
What you need to succeed (minimum qualifications) Undergraduate student pursuing a bachelor's degree in Business, Marketing, Customer Experience, Product Management, Design, Communications, Journalism/Public Relations, Hospitality, or a related field within a four-year degree program. Experience with research, data analysis, presentation development, project coordination, and/or communications through coursework, student organizations, internships, or other relevant experiences. Demonstrates strong organizational skills, attention to detail, and the ability to manage competing priorities in a dynamic environment. Collaborative team player who embraces continuous improvement and enjoys solving problems with cross-functional partners. Strong organizational, project management, and verbal/written communication skills. Proficiency in Microsoft PowerPoint, Word, and Excel; experience with SharePoint and OneDrive is preferred. Demonstrates curiosity about customer and employee experiences and a passion for improving products, services, and processes. Willingness and ability to adapt quickly, learn new skills, and embrace new challenges. Consistently prioritizes the safety and security of self, others, and personal data. Embraces diverse people, perspectives, and working styles. Possesses a high school diploma, GED, or high school equivalency. Is at least 18 years of age and authorized to work in the United States.
What will give you a competitive edge (preferred qualifications)
CO-OP PROGRAM OUTLINE Working as a Co-op does not guarantee a full-time employment opportunity upon graduation. This program is designed to provide meaningful educational and professional experience that prepares students for future career opportunities. This position requires participation in three alternating full-time work rotations. Co-ops may not be enrolled in courses, either online or in-person, while actively working during a rotation. Participation in the program may extend graduation timelines by one to two semesters. We are seeking co-ops for the following rotation schedule: 1st Rotation: Spring 2027 2nd Rotation: Fall 2027 3rd Rotation: Summer 2028 Upon completion of the program, students will have gained approximately one year of professional experience and exposure to customer and employee experience-focused teams across Delta's Marketing & Product organization.