Co-Head of Corporate Secretarial - Singapore

Through proprietary software and AI, along with a focus on customer delight, Sleek makes the back-office easy for micro SMEs.

We give Entrepreneurs time back to focus on what they love doing - growing their business and being with customers. With a surging number of Entrepreneurs globally, we are innovating in a highly lucrative space.

We operate 3 business segments:

• Corporate Secretary: Automating the company incorporation, secretarial, filing, Nominee Director, mailroom and immigration processes via custom online robots and SleekSign. We are the market leaders in Singapore with ~5% market share of all new business incorporations
• Accounting & Bookkeeping: Redefining what it means to do Accounting, Bookkeeping, Tax and Payroll thanks to our proprietary SleekBooks ledger, AI tools and exceptional customer service
• FinTech payments: Overcoming a key challenge for Entrepreneurs by offering digital banking services to new businesses

Sleek launched in 2017 and now has around 15,000 customers across our offices in Singapore, Hong Kong, Australia and the UK. We have around 500 staff with an intact startup mindset.

We have recently raised Series B financing off the back of >70% compound annual growth in Revenue over the last 5 years. Sleek has been recognised by The Financial Times, The Straits Times, Forbes and LinkedIn as one of the fastest growing companies in Asia.

Backed by world-class investors, we are on track to be one of the few cash flow positive, tech-enabled unicorns based out of Singapore.

Requirements

• Reporting directly to the Country Head of Sleek Singapore, the Co-Head of Corporate Secretarial co-leads our Singapore corporate secretary business line. You will drive operational excellence across a high-volume client portfolio, lead a team of corporate secretary managers and executives, and modernize delivery workflows in a fast-paced, tech-driven environment.

Mission

We are looking for a Co-Head of Corporate Secretarial to help quickly grow our business in Singapore. You will have a passion for understanding business owners, and an ability to be proactive in taking the extra mile in providing World Class customer service and professional accounting advice to our clients. You will have the opportunity to develop your technical knowledge and work with business across multiple industries.

Position Duties

Role and Accountability

• Reporting line. You will report to the Country Head of Sleek Singapore and be part of the Singapore management team. You will co-lead the Corporate Secretarial function with your fellow Co-Head and be jointly accountable for its statutory compliance, quality, delivery and commercial performance across a portfolio of thousands of companies.
• Regulatory appointments. You must be willing and eligible to be appointed as a Registered Qualified Individual (RQI) for Sleek’s registration as a corporate service provider with ACRA, and as named company secretary for Sleek and/or its clients, and to personally own the regulatory accountability these appointments carry.

Statutory Compliance and Governance

• Compliance ownership. Own end-to-end compliance of the function with the Companies Act 1967, the Corporate Service Providers Act 2024 and related subsidiary legislation, ACRA filing requirements, AML/CFT obligations (including customer due diligence, ongoing monitoring and escalation of suspicious transactions), registrable controller and nominee disclosure requirements, and the Personal Data Protection Act 2012.
• Control framework. Design, maintain and enforce a robust control framework for Corporate Secretarial work, including maker-checker reviews, pre-submission filing checks, exception logs and periodic quality sampling, so that every ACRA lodgement is accurate, properly authorised and attributed to the correct entity.
• Statutory deadlines. Ensure all statutory deadlines across the portfolio, including AGMs, annual returns and event-driven filings, are tracked and met, with early-warning reporting on at-risk entities and zero tolerance for preventable late filings, penalties or erroneous lodgements.
• Regulatory engagement and incidents. Act as the point of escalation for queries and notices from ACRA and other authorities. Lead root-cause analysis, remediation and preventive action for any compliance incident, and report incidents promptly and transparently to the Country Head.
• Regulatory horizon-scanning. Monitor legislative and regulatory developments and translate them, within agreed timeframes, into updated SOPs, templates, system rules and team training. Partner with the Compliance team on AML/CFT risk assessments and reviews of high-risk clients.

AI-Enabled Operations and Workflow Transformation

• Champion AI adoption. Actively drive the adoption of AI and automation across Corporate Secretarial operations, such as document drafting, data extraction, filing preparation and client query triage, and redesign workflows around these capabilities rather than layering new tools onto legacy processes.
• Business owner for technology. Work alongside Product and Technology as the subject-matter expert and business owner for Corporate Secretarial systems: articulate clear requirements, define the compliance rules and acceptance criteria that systems must satisfy, participate in user acceptance testing, and sign off before go-live.
• Human-in-the-loop controls. Define which AI-generated or automated outputs require professional review, set accuracy thresholds, monitor outputs for errors and drift, and pause or roll back any workflow that compromises statutory accuracy. Speed and efficiency gains must never come at the expense of compliance.
• Data-driven management. Use dashboards and operational data (throughput, turnaround time, error rates, deadline risk and capacity) to run the function, reallocate work and target improvements.
• Lead by example. Use AI tools hands-on in your own daily work, role-model curiosity and experimentation, and share what works and what does not openly with the team and wider business.

Leadership, Talent and Capability

• Team leadership. Lead, coach and manage a team of Corporate Secretarial managers and executives handling a high-volume portfolio, setting clear goals, expectations and accountability.
• Learning culture. Build a culture where unlearning and relearning are normal. Implement structured training plans that cover both regulatory updates and new AI-enabled ways of working, close knowledge gaps, and develop team members into confident reviewers, exception handlers and process improvers.
• Hiring and workforce planning. Hire for both technical competence and adaptability, and plan the shape and size of the team as automation changes the mix of skills and capacity required.
• Leading through change. Guide the team through ongoing transformation: explain the why behind changes, address resistance constructively, and look after morale and wellbeing.
• Technical guidance. Provide timely guidance on complex client matters, such as share transactions, restructurings, conversions, strike-offs and governance disputes, so the team resolves issues in the most appropriate manner.

Client and Commercial Outcomes

• Service quality. Be accountable for the quality and timeliness of your team’s service delivery, accurate billing, client relationship management, client satisfaction and retention.
• Client insight. Develop a comprehensive understanding of client operations, processes and business objectives, and translate statutory requirements into clear, practical advice.
• Margin and efficiency. Improve profit margins through productivity gains, scope discipline and billing accuracy, and contribute to Singapore management decisions on budgets, service design and pricing.
• Cross-functional collaboration. Work closely with Accounting, Tax, Payroll, Compliance, Sales, Product and Technology to achieve strategic outcomes, including a highly knowledgeable team, robust automated workflows, customer excellence, filing accuracy and timely statutory compliance.

Professional Standards

• Integrity and confidentiality. Adhere to the highest professional and ethical standards, strict client confidentiality and data protection, including the responsible use of AI tools in line with Sleek’s policies (for example, no client data in unapproved tools).

Performance Standards

Qualifications and Experience

• Recognised certification in Law, Business Administration, Corporate Governance, Corporate Services or equivalent.

• Meet the fit and proper requirements of ACRA

• At least 8 years of experience in Singapore corporate secretarial or similar, including handling and resolving complex matters

• At least 3 years of leadership experience managing clients in a high-volume, fast-paced, technology-driven environment such as a corporate service provider or tech-enabled professional services firm.

• A demonstrable track record of leading at least one process redesign, system implementation or automation initiative from design through to adoption.

• Must be currently based in Singapore with full legal right to work (no visa sponsorship required).

• Technical and Regulatory Mastery

• Expert and current knowledge of the Companies Act 1967, the Corporate Service Providers Act 2024, ACRA BizFile+ filing requirements, AML/CFT obligations, registrable controller requirements and the PDPA, together with sound knowledge of the requirements for different entity types in Singapore, principally private limited companies.

• A sharp eye for errors in work product, whether prepared by a person or generated by a system, and the judgement to know when to escalate.

• Working understanding of how corporate secretarial work interacts with financial reporting, annual return filings with financial statements, and tax.

• Digital and AI Fluency

• Hands-on, current experience using AI tools such as large language model assistants in professional work, including prompting, verifying outputs and building them into workflows, with concrete examples to share.

• Comfortable with Google Workspace, Microsoft 365, workflow and ticketing platforms, and dashboards; able to read operational data and use it to make decisions.

• Clear understanding of the risks of AI in a regulated environment (accuracy, hallucination, confidentiality and bias) and how to control them.

• Ability to translate regulatory requirements into precise business rules that product and engineering teams can build into systems.

• Mindset and Behaviours

• Learning agility: evidence of having let go of established practices and adopted new ways of working, with the intellectual humility to keep doing so.

• Compliance-first judgement: holds the line on statutory accuracy when speed and compliance pull in different directions.

• Ownership: self-motivated, proactive and highly organised, with a bias for action and strong attention to detail.

• Change leadership: excellent interpersonal and communication skills, able to bring teams, clients and senior stakeholders along through change.

• Resilience: thrives in a highly dynamic and rapidly changing environment, meets tight deadlines and stays composed under pressure.

• Values fit: embodies Sleek’s values of Simplicity, Loyalty, Excellence, Entrepreneurship and Kindness.

• How Success Will Be Measured in the First 12 Months

• Zero preventable late filings, penalties or erroneous ACRA lodgements attributable to the function, and all regulatory queries answered within required timelines.

• A documented Corporate Secretarial control framework in operation, with regular quality sampling and error rates trending down.

• Measurable productivity gains from AI and automation, such as reduced turnaround time and cost-to-serve per entity, with no deterioration in filing accuracy.

• Team training plan delivered, with every team member proficient in approved AI-enabled workflows and current on regulatory changes.

• Client satisfaction, retention and billing accuracy at or above agreed targets.

• Regulatory changes reflected in SOPs, templates and system rules within agreed timeframes.

• Availability

• Within 1-2 months

Behavioural fit is also important at Sleek, and we will be looking for candidates that have a proven track record of embodying the below attributes in their recent roles:

• Ownership: This shows reliability and helps build trust within the team. We move fast and need to know that everyone will see things through to completion and proactively help to get things back on track when challenges arise. Accountability is really important to us.

• Humility: There is so much we don’t know. Humility allows for open-mindedness to feedback and a willingness to learn from others. It paves the way for collaboration and creates a positive work environment. It is a key ingredient of self awareness and emotional intelligence.

• Structured Thinking: Our business is complex with many layers (many services, many countries, many cultures). Regardless of whether you’re more analytical or creative in nature, being able to show sound judgement is important to us. It ensures solutions are pragmatic and balance the needs of the organisation, team and customers.

• Data driven: We are a data rich business with ~15,000 small customers. Each decision we make can impact many more people than we realise - so it’s critical that we use sound data to support our strategies and review the success of our initiatives.

• Can have tough conversations in a positive way: It’s not a matter of if, but when difficult interpersonal situations arise. Disagreement, conflict and disappointment are a given in a fast moving business where people care about their work. People that proactively have tough conversations with kindness build empathy, trust and great working relationships.

• The interview process

• The successful candidate will participate in the below interview stages. We anticipate the process to last no more than 3 weeks from start to finish.

• Whether the interviews are held over video call or in person will depend on your location and the role.

• TA Screen

• A 30-minute video call with a member of our HR team to discuss your application, explore your career background, and understand your expectations for the role.

• Technical Round

• A ~60 minute chat with the Hiring Manager. They’ll discuss your last 1-2 roles to understand your experience in more detail.

• Soft

Skills

• Assessment

• A ~45 minute chat with a leadership team, where they will dive into some of your recent work situations to understand how you think and work.

• Offer + reference interviews

• We’ll make a non-binding offer verbally or over email, followed by a couple of short phone or video calls with references that you provide to us.

• +++++

• Requirement for background screening

• Please be aware that Sleek is a regulated entity and as such is required to perform different levels of background checks on staff depending on their role.

This may include using external vendors to verify the below:

• Your education

• Any criminal history

• Any political exposure

• Any bankruptcy or adverse credit history

• We will ask for your consent before conducting these checks. Depending on your role at Sleek, an adverse result on one of these checks may prohibit you from passing probation.

• By submitting a job application, you confirm that you have read and agree to our Data Privacy Statement for Candidates, found at sleek.com.

• Benefits

• Some other great things about working at Sleek…

• Humility and kindness: Humility is a core attribute we hire for, which means we have a culture of not taking ourselves too seriously and being able to laugh. Kindness is also incredibly important. We are committed to creating and nurturing a diverse and inclusive environment.

• Flexibility: You’ll be able to work from home 3 days per week. If you need to start early or start late to cater to your family or other needs, we don’t mind, so long as you get your work done and proactively communicate. You can also work fully remote from anywhere in the world for 1 month each year.

• Financial benefits: We pay competitive market salaries, a $1,200 wellness allowance and provide staff with generous paid time off and holiday schedules. Certain staff at Sleek are also eligible for our employee share ownership plan and can share in the upside of our stellar growth trajectory as we work toward listing on a prominent stock exchange in the Asia Pacific region.

• Personal growth: You’ll get a lot of responsibility and autonomy at Sleek - we move at a fast pace so you’ll be making decisions, making mistakes and learning. There’s also a range of internal and external facing training programmes we run. We’re also at the forefront of utilising AI in our space and are developing a regional centre of AI excellence. It is our intention that if you leave Sleek, you leave as a more well-rounded person and professional.

• Sleek is also a proudly certified B Corp. Since we started our journey in 2017, we’ve been committed to building Sleek as a force for good. In just over 5 years, we’ve joined a community of industry leaders like Patagonia, Ben & Jerry's, and P&G who are building an inclusive, equitable, and a regenerative economy.