CMS Global Account Manager

About the Role Joining Atradius CMS as a Global Account Manager, you will play a key role in building and sustaining strong, long-term relationships with key stakeholders in the financial services space. You will develop and execute strategic account plans that deliver measurable customer value, accelerate commercial growth, and drive customer transformation initiatives, acting as a trusted advisor and strategic partner to Business Development Managers to ensure seamless cross-functional delivery. What You'll Do

• Manage a portfolio of financial sector clients in close collaboration with Business Development Managers, driving client engagement and growth
• Develop and maintain comprehensive account plans aligned with clients' short- and medium-term objectives
• Expand and strengthen relationships to deliver a seamless one-stop-shop client experience, leveraging internal and external networks
• Engage regularly with key clients and partners, providing performance updates, gathering feedback, and addressing service delivery and commercial requirements
• Collaborate with global Collections Account Management teams to enhance satisfaction, optimize delivery, and identify cross-selling opportunities
• Support Business Development Managers in identifying and pursuing new opportunities, including preparing and delivering high-quality client presentations and proposals
• Drive adoption of digital tools and platforms (e.g., Credit IQ) and promote new service offerings
• Present tailored solutions and engage stakeholders at all levels, including senior leadership, with regular performance feedback to senior management
• Identify market needs and service gaps, providing structured feedback to support product and service development What We're Looking For
• Deep expertise in Order-to-Cash (O2C), Accounts Receivable, and Working Capital management with end-to-end financial process understanding
• Experience in Financial Services delivering conventional and structured funding solutions (Factoring, Trade Finance, Asset Finance, Working Capital, PCM)
• Strong knowledge of AR/AP processes and financing solutions; international account management experience in multinational, matrixed environments
• Analytical capabilities with ability to interpret key financial metrics, P&L, balance sheets, ratios, WoCa, and Cash Conversion Cycles
• Highly collaborative team player with excellent organizational and time-management skills, cradle-to-grave sales and client management
• Proven ability to build and maintain relationships with internal stakeholders and external partners
• Exceptional communication and presentation skills; comfortable engaging C-suite executives; credit insurance experience is a plus
• Strong commercial acumen with business analysis, data interpretation and information management skills
• Ability to synthesize insights from multiple data sources into actionable client strategies
• Client-focused mindset with the ability to translate needs into structured solutions aligned with business strategy
• Skilled stakeholder manager with influence across levels and functions; results-oriented with ownership mindset
• Proficiency in written and verbal communication, organizational and time-management skills with attention to detail
• Experience using CRM systems and digital sales tools with accurate reporting and pipeline management
• Willingness to travel within Europe and occasionally internationally
• Fluent in English; additional languages are a plus Nice to Have
• Experience in credit insurance is an advantage Compensation & Benefits
• Not specified in posting