Cluster Director of Revenue Management

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The Cluster Director of Revenue Management is responsible for leading their home hotel’s Commercial Strategy team in determining strategic vision. The Cluster DRM establishes goals and implements tactical efforts, with the goal of promoting revenue growth generation among key customer segments and revenue centers, and supporting the hotel's brand positioning and image. The role is responsible for data quality and analysis, providing gathered intelligence, and recommending revenue and e-commerce strategies to the Commercial Strategy team, as well as other corporate and ownership entities. In addition, the role ensures that inventory allocation and pricing parameters are positioned to support the overall revenue goals of the hotel, while assisting all stakeholders in maximizing profit. The role identifies and mentors RM talent in the home hotel.

As an Cluster DRM, the role oversees one or more additional hotels, providing tactical advice, coaching and mentoring to the DRM in the supported properties, with overarching goals the same as in their home hotel, through regular calls and visits. The role acts as a liaison for the Regional Director of Revenue Management, Regional Director of Sales and Marketing, and Regional Vice President overseeing their hotel and area.

Focus:

Strategic oversight of multiple properties, coaching and mentoring hotel-level DRMs, regional liaison, and ensuring revenue best practices across the portfolio.

Responsibilities – Home Hotel

• Leads strategic planning and collaborates with all hotel profit generation teams to actively seek opportunities to drive incremental profit for Rooms, Restaurants, Spas, and other revenue streams.
• Effectively communicates a compelling Total Hotel Profit Optimization vision to all relevant property leaders, fosters Revenue Management Culture within the revenue generating departments of the hotel and teaches RM concepts within the hotel.
• Leverages Revenue Management analytics, technologies, processes, tools, and training programs to optimize hotel profits.
• Creates short- and long-term forecasts, that yield the best decisions on pricing and yielding tactics
• Participates in the annual budget process and produces long term projections, as required.
• Actively participates in ownership conversations and presentations.
• Monitors rele