Cluster Director of People & Culture

Cluster Director of People & Culture

Full-Time

Job Type

Permanent

Brands

NOVOTEL

Job Category

People & Culture

Location

Novotel Dubai Al Barsha, Dubai, United Arab Emirates

External Reference

REF125138V

Cluster Director of People & Culture

Region

MEA SPAC

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Company Description

OUR COMMITMENT TO DIVERSITY & INCLUSION:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

WHY WORK FOR ACCOR?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

The Cluster Director of People & Culture is responsible for developing and implementing the People & Culture strategy across Novotel & Adagio Premium Dubai Al Barsha, ensuring alignment with business objectives, brand standards and corporate guidelines.

As a strategic business partner to the Cluster General Manager and Hotel Leadership Teams, the role drives talent development, Heartist engagement, organizational effectiveness and operational excellence while fostering a high-performance, inclusive and people-centric culture.

Key responsibilities

• Strategic Leadership: Develop and execute the cluster P&C strategy, partnering with business leaders to align people priorities with operational and financial objectives.

• Talent Acquisition: Oversee recruitment, workforce planning, succession pipelines and internal mobility to ensure the availability of quality talent.

• Talent Development: Drive performance management, leadership development, learning initiatives, career progression and succession planning.

• Heartist Experience: Champion team member experience, engagement, recognition, wellbeing, Heartist facilities, diversity and organizational culture.

• Heartsist Relations & Compliance: Ensure effective team relations management, regulatory compliance, HR governance and adherence to company policies and procedures.

• Compensation & Benefits: Oversee payroll, compensation, benefits, manpower budgeting and personnel cost management in partnership with Finance.

• P&C Operations: Ensure efficient delivery of P&C services, including visa administration, colleague accommodation, transportation, uniforms, systems and audits.

• People Leadership: Lead, coach and develop the P&C team, fostering accountability, collaboration and continuous improvement.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, Hospitality Management or a related field.

• Professional HR qualification (CIPD, SHRM or equivalent) is an advantage.

• Minimum 8–10 years of progressive HR / P&C experience within the hospitality industry in the UAE.

• Minimum 3–5 years in a senior HR leadership or Director-level position.

• Previous multi-property or cluster hotel experience within an international hotel group is highly desirable.

• Strong knowledge of UAE Labour Law and employment regulations.

• Proven experience in talent management, succession planning and organisational development.

• Sound knowledge of employee relations, compensation and benefits, payroll and HR governance.

• Strategic thinking and strong business acumen.

• Excellent stakeholder management and influencing skills.

• Strong leadership, coaching and people development capabilities.

• Effective communication, negotiation and problem-solving skills.

• High emotional intelligence, cultural awareness and adaptability.

• Integrity, discretion and sound decision-making.

• Passion for hospitality, people development and continuous improvement.

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• Discover a world where life pulses with passion

• Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

• When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

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