Cloud Solution Architect - Infra

A Cloud Solution Architect for Azure Infra leads a team that helps customers achieve outcomes based on their investments in Microsoft technology. The role focuses on enabling customers to architect and deploy first-class cloud infrastructure solutions in Azure that are AI ready, applying scalable cloud best practices with the Cloud Adoption Framework (CAF) and Well-Architected Framework (WAF). Microsoft’s mission is to empower every person and organization to achieve more, built on values of respect, integrity, accountability, inclusion, and collaboration.

Responsibilities

• Develop relationships with key customer IT decision makers to drive long-term cloud adoption, turn customers into cloud advocates, voice the customer, share insights and best practices, and connect with Engineering teams to remove blockers.
• Provide feedback and insights from customers/partners to relevant Microsoft teams, including Product Groups, to enable continuous improvement.
• Own your committed pipeline and deliver in alignment with customer expectations, delivering excellence in execution.
• Develop opportunities to drive Customer Success by working with technical decision makers to ensure they understand Microsoft Azure Infrastructure services required to operate AI solutions at scale, including value proposition and how to realize value from their Microsoft investments.
• Lead Architectural Design Sessions to plan solution implementation, govern designs to align with customer business goals and technical environments, use CAF Landing Zones to enable rapid migrations, build resiliency in priority areas ( Networking, Zonal/multi-region, Security ), and prepare customers for AI Innovation.
• Identify resolutions to issues blocking go-live of customer success projects by leveraging Azure Infrastructure technical expertise and leading technical conversations to drive value and ensure work adheres to Microsoft best practices and policies.
• Demonstrate a self-learner mindset with ongoing skill alignment to team/area demands and Customer Success goals, accelerate customer outcomes, participate in relevant communities to share expertise, contribute to IP creation, and help accelerate customer transformation journeys.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Engineering, Business, or a related field and 4+ years of experience in cloud/infrastructure technologies, IT consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, or consulting; or equivalent experience. Mandarin speaking.
• Preferred: Bachelor’s degree with 8+ years of experience in cloud/infrastructure technologies, IT consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, or consulting; or Master’s degree with 6+ years of relevant experience; or equivalent experience. 4+ years of experience in a customer-facing role and 4+ years of experience working on technical projects. Technical certifications in Cloud (e.g., Azure, AWS, Google) or security certifications.