Cloud Solution Architect - Cloud & AI

Cloud Solution Architect - Cloud & AI

Netherlands

Date posted: Oct 03, 2026

Work site: 1 day / week in-office

Travel: 25-50%

Profession: Customer Success

Discipline: Cloud Solution Architecture

Role type: Individual Contributor

Employment type: Full-Time

Overview

Step into a role where your ideas spark innovation and your impact is felt every day. As a Cloud Solution Architect Cloud & AI in the Customer Success Unit, you help enterprise organizations in the Netherlands reimagine how they operate with responsible artificial intelligence and cloud solutions. You work closely with business and technology stakeholders to shape transformation journeys that are grounded in real-world outcomes and measurable value.

In this role, you focus on frontier artificial intelligence transformation with large customers, helping them envision, build, and adopt solutions that use platforms such as Microsoft Foundry and GitHub Copilot to accelerate innovation. You guide customers in identifying the right use cases, designing secure, resilient, and scalable architectures, and driving organizational change so their teams can successfully embrace new ways of working. By combining deep technical expertise with strong customer empathy, you help move ideas from concept into production solutions that deliver tangible business impact.

At Microsoft, our mission to empower every person and every organization on the planet to achieve more guides how we partner with customers to deliver trusted, impactful solutions. With a growth‑mindset culture, we innovate responsibly and measure success by shared progress, people, teams, and customers. Join us to do meaningful work that changes the world and helps shape what’s next for everyone.

Responsibilities

• Proactively act as the voice of the customer, sharing ideas, feedback, insights, success stories and strategic and technical input with internal teams. Identify patterns of feedback across customers and industries and use them to develop strategic and actionable insights that influence product roadmaps and delivery approaches.
• Identify and translate customer problems into industry solutions aligned with Microsoft product and platform strategy, explaining how they meet customer outcomes and return-on-investment goals. Help customers adopt and use cross-solution area cloud and artificial intelligence solutions and build strong relationships with technical and business decision makers, including executive stakeholders.
• Deliver solutions in line with company methodologies, ensuring proven practices and patterns are followed to prepare customers for operational readiness and achievement of their business goals. Help customers deploy for long-term organizational adoption to increase satisfaction and drive cloud usage, while guiding them towards secure, resilient, and cost-optimized architectures.
• Leverage market insights and demand signals to help identify areas for upskilling and readiness, and act as a mentor who leads technical and non-technical learning activities. Contribute to and sometimes lead presentations and community engagements that elevate the Microsoft brand and share learnings across internal and external audiences.
• Operate according to required operational excellence and proven practice standards across all sales and delivery stages. Collaborate across Microsoft and customer teams to achieve objectives, proactively manage business and technical risks, and continue to drive customer value.

Qualifications

• Demonstrated experience in cloud architecture, AI/ML, and digital transformation programs.

• Ability to translate business requirements into scalable and secure cloud architectures.

• Strong collaboration skills with stakeholders at all levels, including executives.

• Experience with Microsoft Foundry, GitHub Copilot, and related platforms is a plus.

• What Microsoft offers

• We offer a comprehensive benefits package and a dynamic, inclusive work environment.