Cloud Service Architecture Principal

Overview

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.

Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.

You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally.

Come make an impact every day at Zebra.

What We're Looking For:

Cloud Service Architecture principal Design, architect, and optimize cloud infrastructure and systems that enable enterprise-scale SaaS operations. This role focuses on creating resilient, cost-effective, and secure infrastructure foundations that support multiple products, with emphasis on technical excellence, standardization, and scalability. Develops, validates, and tests structures and user documentation. Works under consultative direction toward predetermined long-range targets pertaining to innovation driven business growth, high-quality execution, inclusive and customer first culture.

Must reside in the US, within a drivable distance to Kennesaw, GA with the ability to work a hybrid (3 days in office, 2 days remote) from that office.

Responsibilities

• Establishes architecture governance frameworks and decision-making processes that ensure technical alignment with business objectives and long-term product roadmaps
• Provides thought leadership and hands-on support to develop SaaS AI/ML and Analytics solutions, utilizing scalable API design, web/visualization/analytics frameworks, and Cloud architectures
• Ensures all non-functional aspects of solutions address in the product releases and deployments, including scalability, availability, security, maintainability, and supportability
• Designs complex test cases and work with SDET specialists to ensure quality product releases
• Creates and maintains design and architectural artifacts.
• Ensures uniform architecture and design standards are maintained
• Promotes strong collaboration with cross functional teams including data engineering, UX and Product Management
• Conducts research or POC on relevant emerging technologies in support of solution development efforts and make recommendations
• Strengthens our product engineering capabilities, builds appropriate processes, standardized methodologies, leverage proper tech tools, review and mentor coding activities, lead DevOps functions, etc.
• Builds and maintains status as a developer of novel and creative solutions to build business and bring positive attention to technologies and services
• Helps manage the Product Engineering team, based mainly out of the US and India, comprised of application developers, technical architects, UI/UX specialists, etc.
• Exercises independent judgment in methods, techniques and evaluation criteria for obtaining results
• Collaborates with product engineering teams during planning and design phases to understand requirements and propose scalable infrastructure solutions
• Breaks down infrastructure silos by designing unified, interoperable systems that enable cross-product consistency and operational scalability
• Designs and implements global infrastructure patterns that support follow-the-sun operations and 24/7 enterprise-grade availability requirements
• Leads multi-year digital transformation initiatives, including migrations from legacy infrastructure to cloud-native architectures
• Defines incident response and recovery architectures that minimize Mean Time to Detection (MTTD) and Mean Time to Recovery (MTTR) through intelligent monitoring, alerting, and automation
• Architects policy-as-code (OPA, Kyverno) governance systems that ensure 100% compliance with security, cost, and operational standards
• Architects compliance frameworks aligned with industry standards (SOC 2, ISO 27001, HIPAA) with automated validation and attestation

Qualifications

• Minimum Qualifications

• Bachelor's or Master's degree in Computer Science or Engineering

• Minimum 10+ years of hands-on experience designing and implementing cloud infrastructure at scale

Preferred Qualifications:

• Strong background in cloud platforms (AWS, GCP, Azure) and containerized environments (Kubernetes, Docker)

• Deep expertise in Infrastructure as Code, CI/CD pipeline design, and automation frameworks

• Experience developing software utilizing various coding languages (including Java, JavaScript, Go, Python, and more) and front-end technologies (NodeJS, Angular/React)

• Experience working on large-scale software projects, delivering superior quality code

• Proven track record of improving system reliability (MTTD, MTTR, uptime) and operational metrics through architectural improvements

• Experience leading major infrastructure initiatives, migrations, or transformations that impacted multiple teams and products

• Demonstrated experience in design principles, patterns and writing clean, maintainable product code

• Understanding of software quality assurance principles

• Experience designing secure software systems based upon industry-specific specifications

• Demonstrated ability to collaborate with product engineering teams during planning and design phases to understand requirements and propose scalable infrastructure solutions

Equal Opportunity Employer:

• Zebra is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability and protected veteran status, or any other basis prohibited by law.

Know Your Rights:

• https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

Conozca sus Derechos:

• https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdf

• We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at [email protected] .

Pay Range:

• $156,960.00 - $235,440.00 Annual

Incentive Compensation:

• In addition to base pay, Zebra offers this role the opportunity to earn a performance-based annual cash incentive, at a target equal to 20% of base pay, in accordance with the terms of the applicable incentive plan.

Zebra Total Rewards:

• Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive – including healthcare, wellness, inclusion networks, and continued learning and development offerings. We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program and paid time off offerings depending on the country where you work.

• Salary offered will vary depending on your location, job-related skills, knowledge, and experience.

• Additionally, all Zebra roles are eligible for cash incentive programs. For example, sales roles have additional opportunity to earn substantial variable compensation tied to quota achievement. In most other roles, the Zebra annual cash incentive program links Company and individual performance together. Some roles may also be eligible for long-term incentive equity awards.

Benefits

• We understand the importance of work-life balance and wellbeing, which is why we offer flexibility for our teams including: hybrid work, adaptable hours, Summer Flex Fridays, Focus Fridays, and an annual companywide well-being day to promote revitalization and success.

Job Posting Statement:

• To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.

AI Technology Statement:

• Zebra Technologies leverages AI technology to evaluate job applications using objective, job-relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However, every decision regarding interviews and hiring is made by our dedicated team, because we believe people make the best decisions about people. For more on how we use technology in hiring and how we process applicant data, see our Zebra Privacy Policy.