Cloud Engineer

Job title: Cloud Engineer

About the Role

The Cloud Engineer is a mid-to-senior IT professional responsible for designing, implementing, and maintaining cloud-based solutions for Tyler’s hosted environments in AWS and Azure. This role focuses on building scalable, secure, SaaS-ready infrastructure and partnering with application teams to address deployment and performance needs.

What You'll Do

• Develop and automate cloud infrastructure and operations (IaaS) to support Tyler applications.

• Design, implement, and optimize new cloud-based product solutions and processes; maintain automation and documentation.

• Serve as SME for AWS hosting environments; monitor using CloudWatch, DataDog, and SolarWinds.

• Implement and manage Infrastructure as Code (CloudFormation, Terraform); automate Windows and Linux server provisioning and maintenance.

• Manage performance, uptime, incident/outage responses, and change management; create technical drawings and workflows.

• Collaborate across teams; mentor junior staff; maintain a knowledgebase and cross-train personnel.

• Review sizing and provide recommendations to ensure optimal performance; document operations toolsets.

• Stay current with cloud technologies and apply security best practices in accordance with enterprise policies.

• Lead cloud-based IT projects within broader initiatives; communicate findings to leadership.

• What We're Looking For

• Bachelor’s degree in computer science or related field, or comparable work experience.

• 4+ years of hands-on public cloud hosting/deployment (AWS, Azure, Google).

• 3+ years of infrastructure as code, development, and automation (e.g., Terraform, CloudFormation).

• Extensive experience with IAM administration; EC2, S3, EBS, ELB, SES, Route 53; AWS regions and Multi-AZ deployments.

• Systems Manager; CloudFormation; Terraform; PowerShell; Shell scripting; JSON.

• Proficient in monitoring tools (CloudWatch, DataDog, SolarWinds); CDN concepts (CloudFront).

• Strong problem-solving, analytical, and customer-service skills; excellent verbal and written communication.

• Ability to troubleshoot independently in a fast-paced environment; 0-5% travel.

• CJIS fingerprint background check is required.

• Nice to Have

• AWS Certification(s); Microsoft/VMware certifications.

• Experience supporting apps in AWS, Azure, or Google Cloud; PCI/CJIS/SSAE compliance familiarity.

• Project management and change management capabilities; strong leadership and negotiation skills.

• Security-minded, self-motivated, and adept at technical discovery.

• Compensation & Benefits

• Salary: USD 74,575 - 95,000 per year, before geographic adjustments; incentive eligibility to be confirmed.

• Competitive benefits supporting health and financial wellness.