About this role
About the Role Tyler Technologies is seeking a Cloud Automation Engineer to support the Corporate Cloud Services Team with a focus on security and compliance frameworks. The role emphasizes developing and optimizing cloud infrastructure, automating operations, and ensuring scalability and security across Tyler's cloud environment.
What You'll Do
- Work with hosting and divisional resources to develop automation around cloud-based infrastructure as a service.
- Collaborate with business partners to design and implement new product solutions and cloud-based processes.
- Maintain compliance and provide evidence for audit standards.
- Maintain a written knowledgebase for transferring knowledge to long-term monitoring and maintenance of clients/products/processes/solutions.
- Provide incident and outage response to meet Tyler SLA's.
- Prepare and maintain documentation on operations tool sets and cross-train personnel on their use and maintenance.
- Follow industry best practices for change management.
What We're Looking For
- Bachelor's degree in Computer Science or related field, or comparable work experience.
- 7+ years in an Enterprise IT environment, 5+ years of system administration, and 4+ years of public cloud hosting/deployment (AWS, Azure, Google).
- Extensive experience with IAM administration, EC2, S3, EBS, ELB, SES, Route 53; AWS API Gateway, Step Functions, SQS, Lambda; CloudFormation, Terraform; Python, PowerShell, JSON, and JavaScript frameworks.
- Practical automation solution architecture experience.
- Working knowledge of information security/privacy frameworks (FedRAMP, CJIS, ISO 27001, PCI-DSS, SSAE 18 SOC 2, HIPAA, CCPA).
- Excellent written and verbal communication and analytical/problem-solving skills.
- Ability to independently troubleshoot complex technical issues in a fast-paced environment.
- Must pass fingerprint background check per CJIS requirements.
Compensation & Benefits
- Salary: generally between $93,547 and $130,000 (USD) before geographic adjustments.
- Competitive benefits package available.
- Note: Tyler may require background checks and compliance with client-specific requirements.