Clinical System Lead

Clinical System Lead

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

As a Clinical System Lead at ICON, you will support the implementation, maintenance, and optimization of clinical systems used in clinical research. This is an excellent opportunity for a recent graduate or early career professional looking to build a career in clinical technology, data systems, and clinical trial operations within a global healthcare environment.

What You Will Do:

• Assisting with the configuration, testing, implementation, and maintenance of clinical trial systems, including Electronic Data Capture (EDC) and Clinical Trial Management Systems (CTMS).
• Supporting stakeholders and end users with system-related queries, troubleshooting issues, and escalating complex problems where appropriate.
• Collaborating with cross-functional teams to understand study requirements and support system setup activities.
• Assisting with system upgrades, enhancements, user acceptance testing, and documentation activities.
• Supporting the development and maintenance of system processes, standards, and best practices.
• Monitoring system performance and helping ensure clinical data is managed efficiently and accurately.
• Participating in training and development opportunities to build technical and clinical systems expertise.

What You Will Have/Be:

• Bachelor's degree in Life Sciences, Computer Science, Information Technology, Health Informatics, or a related discipline.
• Strong interest in clinical research, technology, healthcare systems, or pharmaceutical development.
• Excellent attention to detail and a proactive approach to problem solving.
• Strong organisational and time management skills with the ability to manage multiple priorities.
• Effective communication skills and the ability to work collaboratively within a team environment.
• Proficiency with Microsoft Office applications, particularly Excel.
• A willingness to learn new technologies and develop expertise in clinical trial systems.

What ICON can offer you: Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.