Clinical Supply Logistics Specialist

Job title: Clinical Supply Logistics Specialist

About the Role Clinical Supply Logistics Specialist role in ICON's Distribution Operations within Clinical Packaging and Distribution. You will provide operational expertise in clinical supply storage, inventory, pick-pack, distribution and cold chain to ensure quality, compliance and timely supply of Clinical Trial Material (CTM) for clinical studies.

What You'll Do

• Provide technical support to SME Distribution to define the supply strategy of clinical studies (set-up)
• Support Clinical Interface, Third-Party and Clinical Operation during the study (issue management, troubleshooting)
• Ensure all clinical supply chain steps are conducted in compliance with GMP, GDP, GCP and other relevant guidelines
• Prepare and review documentation related to supply processes (validation protocols, gap assessment, etc.)
• Participate in evaluating and managing Third-Party performance and KPI management
• Participate in audits and assessments of vendor capabilities to ensure compliance
• Identify, develop, implement, and continuously improve processes
• Participate in cross-functional projects aimed at enhancing the overall supply chain performance
• Collaborate with Quality Assurance, Clinical Interface, Supply Chain, Third-Party, ClinOps, and other relevant departments to ensure processes are effective

What We're Looking For

• 5+ years in distribution operational role in regulated environment
• Solid clinical supplies and logistics experience, with ability to manage competing priorities
• In-depth understanding of distribution supply processes for clinical trial materials
• Familiarity with GMP, GDP, and GCP, deviation and risks management
• Strong problem-solving abilities and the capacity to analyze complex data (root cause analysis)
• Ability to develop and implement effective solutions to address challenges
• Good written and verbal communication skills, able to convey technical information to diverse audiences
• Strong interpersonal skills and the ability to work collaboratively with internal and external stakeholders
• Commitment to fostering a culture of teamwork and continuous improvement
• Knowledge of logistics topics such as transportation documentation, Importer of Record process, customs and brokerage
• Knowledge of inventory management for clinical trials (e.g. reconciliation process)

Compensation & Benefits

• Competitive salary
• Various annual leave entitlements
• Range of health insurance offerings
• Competitive retirement planning offerings
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being
• Life assurance
• Flexible country-specific optional benefits (childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others)
• Visit our careers site to read more about the benefits ICON offers