Clinical Services Manager Noord Oost Nederland (1-jaar contract/vervanging zwangerschap)

Clinical Services Manager Noord Oost Nederland

remote type

Field

locations

NL - Netherlands

time type

Full time

posted on

Posted Yesterday

time left to apply

End Date: October 31, 2026 (28 days left to apply)

job requisition id

REQ-2026-18562

Job Summary

Job Title: Clinical Service Manager Noord Oost Nederland (1-jaar contract/vervanging zwangerschap) Insulet began in 2000 with the idea and mission to let customers experience simplicity, freedom and a healthier life through our Omnipod product platform. Over the past two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is portable, waterproof and lifestyle-friendly.

We are seeking motivated, results-driven individuals to join our growing team. We do this by hiring exceptional people who are inspired by common values and exceed customer expectations. Our continued success depends on this!

Function description The Clinical Services Manager (CSM) works with the local Insulet Account Manager, Customer Care (CC) and Clinical Product Educator (CPE) to meet clinical and commercial needs, refer to appropriate solutions, and maintain patients on Insulet products.

The CSM collaborates with healthcare professionals (HCPs), including endocrinologists, diabetes nurses and members of multidisciplinary diabetes teams.

The CSM will motivate, educate, train, support and challenge customers to ensure the right people receive Omnipod therapy at the right moment.

The CSM is expected to use their clinical experience, together with clinical evidence and best practice, in clinical discussions to influence the choice of Omnipod therapy.

The role involves introducing Omnipod to people when needed, in collaboration with the relevant healthcare provider.

This position is offered as a full-time employment (100%). Part-time work is possible and negotiable.

Responsibilities

• Promote the benefits of insulin pump therapy and the Omnipod Insulin Management System to clinicians and patients in group and/or individual sessions

• Build and maintain relationships with healthcare professionals (endocrinologists, diabetes nurses, clinical specialists and members of multidisciplinary diabetes teams) to position Omnipod therapy appropriately and ensure people receive Omnipod in a timely manner. Use clinical evidence and clinical experience to support these discussions

• Organize and deliver patient trainings in collaboration with outpatient clinics based on needs and urgency

• Assist in providing regular product demos to patients and healthcare professionals

• Work with field sales, inside sales and customer care in an account management approach to achieve the goals of starting and maintaining Omnipod therapy

• Provide feedback to relevant internal Insulet teams

• Process customer administration in Salesforce and keep account plans up to date

• Support group events such as pod support groups, information sessions, office-based educational events, patient information evenings, supplier days, etc.

• Assist in product training for sales and clinical staff

• Maintain own diabetes knowledge in line with latest developments

• Perform administrative tasks in a timely manner

• Carry out other assigned tasks

• Education and Experience

• Bachelor’s degree or equivalent, and experience in training and/or guiding insulin pump patients or equivalent experience

• Professional up-to-date qualifications and/or certifications, or equivalent qualifications: e.g., certified diabetes nurse, certified dietitian, certified nurse, or equivalent

• Driving license (B)

• Commercial insight

• Prior experience in industry and/or business

• Desired Skills and Competencies

• Certification as a diabetes nurse or similar preferred / Certified dietitian / physiotherapist / nurse or equivalent

• High level of skills to achieve results for patients and Insulet

• Professional and effective presentation skills

• Strong interpersonal communication skills (oral and written)

• Resilient and flexible

• High business acumen with the ability to make commercial decisions for the benefit of the organization

• Strong ability to work in a team to contribute to the broader commercial account team

• Knowledge and credibility within the diabetes community. Existing clinical diabetes network

• Proficiency with computers and various digital platform systems

Physical Requirements:

• Valid driving license (B) and residence within the designated area. This role requires regular business travel, typically by car within a defined geographic region

• Hotel overnight stays due to work, typically 1-2 nights per month

• The work environment will be in hospitals, clinics, outpatient departments, home (office) and car

• Some lifting may be required when shipping or receiving shipments, handling samples, supplies or literature and transporting a laptop

• Note: In this role you will spend much of your time working outside the office; travel within the assigned area/rayon is required

• Privacy notice

• Read our Privacy Notice to learn how Insulet handles your personal information when you apply for a vacancy with us here.

• About Insulet

• Insulet Corporation is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

• Our Culture

• Insulet employees are all focused on the same goal — to make a difference. Our relentless passion is to simplify life for people with diabetes. We excite and empower employees to bring their best selves to work through a culture that supports a healthy work and life balance. We set the bar high to meet customer needs, and our priority is to ensure our employees are equipped and supported to help us get there. We foster and celebrate curiosity, innovation, and learning. Our teams work collaboratively and are empowered to drive the best actions for our customers. Our innovation spirit and customer-centric focus position us as global pioneers — leading the way to improve health outcomes with revolutionary medical devices while breaking down barriers to access.

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