About this role
About the Role ICON is seeking a Clinical Outcomes Assessment (COA) Training Lead to design, develop, and implement COA training for clinical studies. You will oversee COA training workstreams, ensuring deliverables meet quality and timeline expectations, and collaborate with internal and external stakeholders to shape training strategies.
What You'll Do
- Lead the design and development of COA training materials and strategies, including the development of certification management programs.
- Deliver COA trainings to sites and investigators at in-person meetings or video conferencing.
- Provide consultancy on training delivery, rater certification/eligibility results, and on-going quality of COA data collection.
- Develop budgets and proposals for clients, and present at bid defense meetings.
- Collaborate with internal and external stakeholders to identify relevant COA training needs.
- Interpret and communicate project findings to internal teams, clients, and key stakeholders.
- Contribute to the development of publications and presentations for scientific conferences and peer-reviewed journals, or business marketing activities.
What We're Looking For
- Solid COA training and outcomes research experience, with the ability to manage competing priorities and develop your team.
- A master's degree in a relevant discipline.
- University degree in Outcomes Research, Psychology, Public Health, Medicine, or a related field.
- Extensive experience in outcomes research and COA training within the pharmaceutical, biotechnology, or healthcare industry.
- Strong presentation and audience engagement skills.
- Proficiency in MS Office, particularly advanced PowerPoint skills, video editing, and audience interaction/participation software.
- Strong understanding of study design principles, observational research methodologies, and regulatory requirements.
- Willingness to travel as required (approximately 15%).
Compensation & Benefits
- Competitive salary and benefits package.
- Our benefits examples include:
- Various annual leave entitlements
- A range of health insurance offerings to suit you and your family’s needs
- Competitive retirement planning offerings
- Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of professionals
- Life assurance
- Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others
At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here.
Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.