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Clinical Operations Manager

Parexel
Bengaluru, India
On-site

About this role

Clinical Operations Manager

About Parexel Parexel is a leading global clinical development partner delivering insights-driven clinical and consulting solutions to the life sciences industry. With 22,000+ employees worldwide, we partner with biopharmaceutical companies and research sites to design and deliver patient-focused clinical trials that broaden access and make research a care option for anyone, anywhere.

We work with focus, agility, and shared purpose – moving with urgency to address patient needs and accelerate the delivery of new therapies. We embrace bold thinking, adapt quickly to change, and continually raise the bar for the speed and quality of clinical research. We are expanding our team and seeking talented individuals to help drive industry leading innovation, With Heart(R).

About the Role

We are seeking a Clinical Operations Manager to join our team in a Bengaluru on-site capacity. As a Clinical Operations Manager, you will drive the successful execution of clinical trials by overseeing project delivery, managing high-performing teams, and ensuring regulatory compliance and data integrity. This position plays a critical role in study execution, patient safety oversight, and the achievement of study milestones. You'll collaborate with cross-functional teams, follow industry-standard processes, and contribute to study operations from planning through closeout.

Responsibilities include managing project timelines and budgets, developing and mentoring clinical operations professionals, ensuring quality control across deliverables, and maintaining strong client relationships. You'll have opportunities to deepen your expertise in clinical trial management and influence study outcomes through strategic oversight and leadership.

You'll join a fast-paced, growth-oriented environment focused on making a meaningful impact through advancing patient-focused clinical research and delivering exceptional study outcomes. With diverse teams and continuous learning opportunities, the Clinical Operations Manager can explore career paths and expand skills across clinical research operations, regulatory affairs, and project management.

Key Responsibilities

  • Monitor project performance through close interaction with project leadership and ensure that project documentation and correspondence are accurate, complete, and maintained to regulatory standards.

  • Manage and oversee team activities including resource planning, staff assignments, quality control, and efficiency of project deliverables to ensure on-time, high-quality delivery.

  • Provide consultation and develop action plans in conjunction with management and project leadership to keep projects on time and within budget.

  • Serve as an ongoing liaison between project teams, sponsors, and management regarding the performance and development of direct reports.

  • Recruit, retain, and develop a skilled, experienced, and motivated team by providing technical support, mentoring, and training to ensure staff meet departmental and project productivity and quality metrics.

  • Conduct quality checks of deliverables and take appropriate remedial action to meet and exceed client expectations.

  • Participate in formal staff review processes including performance and salary reviews to corporate standards and timescales.

  • Support business development efforts including client networking and participation in project bids and client presentations as appropriate.

  • Maintain compliance with ICH Guidelines, Good Clinical Practices, regulatory agency requirements, Parexel SOPs, and sponsor SOPs.

  • Participate in and champion the implementation of Parexel and department system and standards improvement activities.

  • Candidate Profile You'll thrive in this role if you bring:

  • Demonstrated ability to manage, motivate, and develop direct reports with a focus on performance and career growth.

  • Experience working in clinical research, healthcare, or a regulated environment with strong understanding of clinical trials.

  • The ability to collaborate across teams and communicate clearly with stakeholders at all levels.

  • A patient-focused mindset and strong attention to detail in all deliverables.

  • Comfort working with clinical trial management systems and data management tools.

  • Strategic thinking with the ability to balance operational excellence with business objectives.

  • Required Qualifications

  • Degree in biological science, pharmacy, nursing, or other health-related discipline, or equivalent relevant clinical experience.

  • Substantial monitoring and data management experience or equivalent experience in clinical research with strong understanding and knowledge of the clinical trials environment.

  • Knowledge of ICH-GCP, regulatory requirements, and clinical trial processes.

  • Strong communication, organization, and problem-solving skills.

  • Competency in local language and written English; oral English competency is preferred.

  • Preferred Qualifications

  • Experience with clinical trial management systems (CTMS), electronic trial master files (eTMF), or electronic data capture (EDC) systems.

  • Experience in specific therapeutic areas or clinical trial phases.

  • Demonstrated experience in project management or team leadership in a clinical research setting.

  • Multilingual capabilities.

  • We believe in flexibility, growth, and creating space for people to do their best work. Join us and be part of a team where your contributions help shape the future of clinical research.

  • If this job doesn't sound like the next step in your career, but perhaps you know of someone who'd be a perfect fit, send them the link to apply!

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  • Emerging Talent Opportunities

  • Begin your career journey at Parexel with our emerging talent programs or our internships, placements and entry-level clinical roles. Advance science by keeping the patients in mind.

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