Clinical Lab Supervisor

Job title: Clinical Lab Supervisor

About the Role Assist the Supervisor/Manager in overseeing daily operation and workflow of the assigned area, perform time card review, develop and oversee CLA training, assist in annual employee reviews and disciplinary actions, and provide support as needed. Perform all modalities of a CLA at the location assigned. May require local or out-of-town travel depending on department/location.

What You'll Do

• Assist Supervisor/Manager in reviewing time cards from the assigned site and make appropriate corrections; maintain records of absences, time off and tardies.
• Oversee the daily work of CLAs in the general operation of the assigned area, including billing procedures, specimen collection and handling, specimen triage, data entry/accessioning, specimen processing, safety procedures, and inventory control.
• Participate in hiring decisions, including applicant interviews.
• Communicate regularly with employees regarding performance and issues related to the department.
• Communicate with the department leadership team to ensure information is shared appropriately.
• Assist with disciplinary actions and performance reviews as needed or requested.
• Serve as liaison with other departments or sites by maintaining communication between staff, Supervisor/Manager and other relevant personnel.
• Be available via pager and/or cell phone during off-hours to answer staff questions or provide coverage as needed or required by department.
• Establish and document appropriate training to ensure that all employees are trained appropriately and training records are maintained. Identify special training needs for any staff members, and assure each staff person is competent before working independently.
• Maintain regular assessment of competency of staff, and ensure each staff person is competent to perform the duties commensurate with the job descriptions, procedures, and policies of the section.
• Promote cost containment through correct use and maintenance of equipment and appropriate use of supplies.
• Maintain appropriate QA documentation, determine causes and take corrective action, as able, to eliminate problems/errors, and assist in preparation of monthly QA reports.
• Ensure that company and department policies and procedures are followed at all times.
• Effectively assess problems and handle their solutions.
• Prepare staff schedules designed to ensure adequate coverage for all operations. In the absence of the Supervisor/Manager, may approve time off requests, census management, overtime and any changes to the posted schedule. Regularly assess workload, make appropriate adjustments in staffing and/or staffing assignments to accommodate daily needs, and assist in evaluation and justification of changes in budgeted staffing. Make changes as needed to meet patient needs and, when possible, to accommodate employee requests.
• Demonstrates knowledge of current CAP and CLIA regulations.
• Safeguards patients’ right to confidentiality.
• Perform all modalities of a Clinical Lab Assistant performed at the location(s) assigned using independent judgment, self-motivation, and problem solving abilities, while demonstrating QA proficiency appropriate for the department.

What We're Looking For

• General requirements: Proficient oral and written communication and interpersonal skills; proficiency in all routine and special procedures required by department or site; strong working knowledge of TriCore policies and procedures; demonstrated problem-solving ability; ability to motivate staff; strong leadership and organizational skills; ability to train and direct staff; ability to work independently; willingness to work holidays, evenings, and weekends; familiarity with Windows applications and laboratory information system is a plus; valid driver’s license with a good driving record; must be insurable by lab insurance carrier if required by location; eligible to work in a health care facility.
• Minimum qualifications: HS diploma or equivalent; two (2) years’ experience as a Clinical Lab Assistant at TriCore, or three (3) years relevant combination of education and experience.
• Preferred: Supervisory, lead or charge experience strongly desired.
• Immunization requirements: Prove immunity to Hepatitis B, or be immunized, or sign a waiver refusing Hepatitis immunization. Provide documentation of a PPD test conducted not more than 90 days prior to date of hire or have a PPD test conducted through TriCore. In departments/locations with direct patient contact: prove immunity or be eligible to receive rubella, rubeola and varicella immunization.

Nice to Have

• Supervisory, lead or charge experience strongly desired.

Compensation & Benefits

• We offer excellent benefits including medical, dental, vision and life insurances, 401(k) retirement plan with employer matching, PTO, and paid holidays.