Clinical Affairs Educator - Surgical Workflows

About the Role The role provides clinical expertise and cross-functional support for Clinical Affairs and education initiatives within Surgical Workflows, translating clinical practices and customer needs into educational resources and workflow recommendations across the product lifecycle. What You'll Do

• Collaborate with Product Management, Quality, Regulatory, and R&D teams throughout the product lifecycle.
• Assist in development and review of clinical and technical product documentation.
• Provide logistical support to Clinical Affairs and Commercial Education activities, including planning, scheduling, tracking, and reporting.
• EDU Inbox Management – Actively monitors and responds to the EDU email inbox, addressing inquiries from sales reps, educators, and internal team members, or routing as appropriate.
• Healthmark Academy Administration – Manages the Healthmark Academy inbox, QR code generation, correspondence, flyer development, and reporting.
• Structural development and maintenance of educational programs.
• Speaking & Focused Assessment Coordination – Oversees speaking requests and focused assessment requests, including scheduling and customer/sales correspondence, through Monday.com.
• Manages and submits all CE programs for approval to the appropriate certification bodies and tracks them within Monday.com.
• Content Compliance & Audit Oversight – Audits Monday.com entries to ensure educators are uploading presentations, assessment reports, articles, and related materials for completeness and compliance.
• KPI Management – Enters and maintains departmental KPIs in 90.io for the full Clinical Affairs team and clinical leadership.
• Work closely with the Clinical Affairs leaders and the Marketing team to support educational and technical content needs for new and existing products, including educational documents, PowerPoint presentations, videos, and product research materials.
• Provide education in the form of video or live presentation/demonstration as needed.
• Summarize and translate technical and clinical information into content appropriate for non-technical audiences.
• Maintain records and files. What We're Looking For
• Clinical expertise in sterile processing and perioperative workflows; ability to translate clinical practices into educational resources, product insights, and workflow recommendations.
• Strong collaboration skills to work with Product Management, Quality, Regulatory, Marketing, and R&D teams.
• Experience developing and reviewing clinical and technical product documentation; coordinating CE programs for certification bodies.
• Proficiency with Monday.com and 90.io for program management and KPI tracking.
• Ability to create, edit, and deliver educational content including videos and live presentations; and translate technical information for non-technical audiences.
• Excellent organizational and communication skills to plan, schedule, track, and report on educational activities. Compensation & Benefits Salary Range: $70,720 - $88,400 annually + 4% STIP. Hybrid work arrangement with 1-2 days remote per week.