About this role
Clinical Administrator
Greenplace Healthcare is an international healthcare and diagnostics company specialising in cross-border diagnostic and fertility service. London Diagnostics Clinic (LDC) is an international brand of Greenplace Healthcare, providing specialist diagnostic services to individuals, families, legal professionals and organisations worldwide. Our services include...
Clinical Administrator
- Job Type Full Time, Hybrid
- Qualification BA/BSc/HND, OND
- Experience 1 year
- Location Lagos
- Job Field Medical / Healthcare
- Salary Range ₦200,000 - ₦300,000/month
ROLE SUMMARY
We are looking for a highly organised, clinically minded Clinical Administrator to support our clinical services across Greenplace Healthcare and London Diagnostics Clinic in Lagos.
This is a varied role that combines clinical administration, patient-facing sample collection and digital marketing. You will be the first point of contact for DNA testing enquiries, carry out sample collections across Lagos, and help grow our clinic's profile through social media and written content.
You will report directly to the Director of International Clinical Services and work closely with our on-site managers.
KEY RESPONSIBILITIES
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Respond promptly and professionally to phone, email and online enquiries about DNA testing and other clinical services
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Book, schedule and coordinate client appointments and sample collections
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Collect DNA samples, including buccal swabs and blood samples, following chain-of-custody and clinical protocols
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Travel within Lagos as required to carry out home, clinic and partner-site collections
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Maintain accurate client records, booking logs and sample documentation
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Manage and grow LDC and Greenplace Healthcare social media channels to promote our clinic and international clinical services
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Write blog posts and website content on DNA testing, diagnostics and related clinical topics
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Liaise with partner laboratories, clinics and internal teams to ensure smooth service delivery
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Support general administration across clinical services, including reports, spreadsheets and correspondence
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Provide regular updates to the Director of International Clinical Services on enquiries, bookings and service performance
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QUALIFICATIONS & REQUIREMENTS
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A degree or diploma in a healthcare, life sciences, nursing, biomedical science or related discipline
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Phlebotomy training and practical experience
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Clinical understanding of DNA testing, including paternity, prenatal and relationship testing, and sample collection procedures
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Strong administrative experience in a clinical, healthcare or professional setting
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Excellent written and spoken English, with the ability to write clear, engaging content
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Experience managing social media for a business or brand is a strong advantage
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Proficiency in Microsoft Office (especially Excel), Google Workspace and general digital tools
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Confident with technology and able to learn new systems quickly
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Reliable, high-speed internet and suitable equipment (laptop and phone) for remote working
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Able to work independently from home and in the field with minimal supervision
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Able to travel across Lagos at short notice
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Professional, discreet and empathetic when handling sensitive client matters
Benefits
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Home Internet
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Travel Allowance
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Travel Food Allowance
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