Clinic Manager

Lincoln Park, CA – Seeking Clinic Manager

Everybody Has A Role To Play In Transforming Healthcare

At Vituity you are part of a larger team that is driven by our purpose to improve lives. We are dedicated to transforming healthcare through our culture by working together to tackle healthcare’s most pressing challenges from the inside.

Join the Vituity Team. At Vituity we’ve cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call “culture of brilliance.” Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.

Vituity Locations: Vituity has opportunities at 900 practices across the country, serving 14.5+ million patients a year. With Vituity, if you ever need to move, you can take your job with you.

The Opportunity

• Work closely with Operations Manager, Director of Operations, and their Physician Leader counterparts to ensure that expectations of the patients and providers are met.
• Adhere to clinic operating budget including projecting patient volumes, revenue, technical and professional fees, equipment expenditure, staff growth and space needs.
• Analyze monthly financial and operational reports for statistical data on patient volumes, clinic production, and revenue.
• Collaborate with medical directors to determine and/or make recommendations on operating policy changes.
• Involved in developing, modifying, and executing policies that affect immediate operations of the clinic.
• Decision making is highly revolved around resolving clinic operations issues that require data analysis or in-depth operational knowledge and can also be focused on potential future operations issues.
• Make clear recommendations and implements policy, process and workflow improvement and changes to address areas of deficiency in patient experience concerns, production, quality of care, and financial analysis.
• Participate in marketing strategies to develop programs to enhance and further our competitive advantage.
• Responsible for ensuring administrative and operational effectiveness of the clinic.
• Develop and maintain relationships with healthcare providers, suppliers, and vendors.
• Maintain accurate patient records and ensure that patient information is kept confidential.
• Manage patient complaints and resolve conflicts between patients and staff.
• Participate in the development of clinical protocols and guidelines to ensure that patient care is of the highest quality.
• Oversee accounts payable, purchasing/inventory, payroll, billing, and collection functions for clinics.
• Oversee communication between the patients and billing office, including financial arrangements and charity care requests as needed.
• Foster relationships and outreach within the local community to enhance awareness, strengthen partnerships, and advance organizational growth initiatives.
• Manage clinic staff; responsible for recruitment and/terminations and managing performance.
• Manage recruitment, retention, training compensation, and performance management of all clinic support staff.
• Responsible for succession planning and career development of team.
• Responsible for identifying and discontinuing careless and negligent patient care due to staff skills, errors, faulty judgement, or inadequate processes, policies, and workflows specific to the clinic.
• Provide education and direction to frontline staff on the partnership’s direction, initiatives, and strategic plans.
• Lead monthly all-staff meetings and actively participate in ongoing provider meetings.
• Oversee clinic participation and compliance with all Vituity programs. Oversee quality and medical management programs for the clinic.
• Oversee maintenance of the clinic building, offices, and equipment.
• Ensure compliance with all regulatory agencies governing healthcare delivery and rules if accrediting bodies; must continually monitor operations.

Required Experience and Competencies

• Bachelor's degree in healthcare administration, business administration, or a related field and four (4) years of healthcare experience or an equivalent combination of education and experience that demonstrates attain