About this role
Job title: Clinic Front Desk Work Study
About the Role
Join the Antioch Community Counseling and Psychology Clinic as a Front Desk Work Study student. You will staff the clinic front desk, monitor communications, and support client intake and payments to ensure smooth daily operations. This onsite role runs 15-20 hours per week during the Summer 2026 term (July 1, 2026–September 27, 2026) and requires current Antioch University enrollment and residence in the United States.
What You'll Do
- Monitor the Clinic voicemail and email.
- Call clients to take payments via phone.
- Answer inquiries or refer them to the appropriate staff.
- Process intake via phone or email of new clients including scheduling appointments.
- Maintain client accounts by obtaining, recording, and updating personal and financial information.
- Protect client rights by maintaining the confidentiality of personal and financial information.
- Assist student therapists with Clinic procedures.
- Other projects as assigned by the Clinic coordinator.
What We're Looking For
- Prior administrative and customer service experience preferred.
- Familiarity with MS Office and Google Sheets.
- Strong communication skills.