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Clinic Case Manager

United Health Group
Albuquerque, NM
On-site

About this role

  • Role embedded within the primary care clinic, working directly with patients, clinical and non-clinical teams
  • Participates in the identification of a focused clinic patient panel, as defined by the manager of Medical Management
  • Supports longitudinal care of the patient with chronic care conditions:
  • Communicates with patients, responding to patient questions via patient portal and other modaliti
  • Interacts and collaborates with multidisciplinary care teams, to include physicians, nurses, pharmacists, case managers, social workers, and other educators.
  • Acts as a clinic resource for the value-based population.
  • Works in a less structured, self-directed environment and performs all delegated nursing duties within the scope of a RN license of the applicable state board of nursing.
  • Position in this function ensures compliance to contractual and service standards as identified by relevant health insurance plans.
  • Adheres to policies, procedures, and regulations to ensure compliance and patient safety.
  • Participation in Compliance and required training is a condition of employment.

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