About this role
Clinic Administrative Assistant
Address:
- 1041 WH Smith Blvd, Greenville, NC 27834, United States of America
- 2300 Emerald Pl, Greenville, NC 27834, United States of America
Job ID: R0269988
Location Type: Onsite
Job Overview
Fresenius Medical Care serves around 292,000 dialysis patients worldwide and provides products in more than 140 countries. We are a vertically integrated medical technology (MedTech) and healthcare service company made up of three operating segments: Care Delivery, Value-Based Care, and Care Enablement. This structure allows us to provide the full spectrum of healthcare services, systems, devices, technologies, products, and pharmaceuticals to deliver high-quality care to people living with kidney disease.
Job Description
Purpose and Scope: Performing general office duties incorporating a variety of basic and routine clerical and secretarial duties in a clinical environment.
Principal Duties and Responsibilities:
- Under direct/close supervision, performs a variety of basic and routine clerical and secretarial duties, including but not limited to:
- Preparing and typing routine correspondence, form letters and reports
- Answering telephone calls and routing to the appropriate person
- Greeting visitors and patients and directing them as needed
- Setting up and maintaining filing systems and basic databases
- Completing forms and reports as required by company offices and outside vendors and agencies
- Recording minutes of meetings and providing documents as necessary
- Making copies of correspondence and other printed matter as required
- Preparing purchase orders using appropriate software
- Assisting with department/facility accounts receivable and accounts payable as needed
- Distributing incoming mail
- Maintaining calendar and daily schedules
- Scheduling appointments and arranging meetings
- Maintaining inventory of office forms and supplies
- Assisting with various basic personnel administrative functions as needed
- Acting as backup to other clerical personnel in the office as needed
- Assists in the collection of Patient Statistical Profile and Continuous Quality Improvement Data
- Assists with month-end reporting requirements
- Assists in auditing records for ongoing compliance with medical records standards
- Maintains accurate records of hospitalization, patient travel, etc., to facilitate coordination of patient scheduling and testing
- Prepares medical records for facsimile or mail related to travel, transplant, disability and others
- Organizes travel for patients by contacting and providing requested medical records
- Coordinates with transient patient paperwork
- Coordinates transfer placements and confirmations with Clinical Manager
- Confirms admissions paperwork is completed and sent to designated department(s), such as billing, by collecting, faxing and scanning
- Assists with medical appointment referrals and scheduling
- Assists with transportation coordination and referrals
- Ensures data entry has been completed for Crown Web related to ESRD 2728, ESRD 2746 and PART
- Other duties as assigned
Additional responsibilities may include focus on one or more departments or locations.
Physical Demands and Working Conditions:
- The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Day to day work includes desk and personal computer work and possible interaction with patients, facility staff and physicians. May require travel between assigned facilities and various locations within the community. The work environment may be characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials.
Education
- High School Diploma required
Experience and Required Skills:
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Minimum 6 months relevant experience without a degree or 0-6 months with an Associate degree or secretarial schooling
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Experience working knowledge of computers with Microsoft Word, Excel and PowerPoint preferred
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Good verbal communication skills
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Pleasant telephone manner
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Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.