About this role
Build your career with SMA Support Services!
We are a dynamic Business Process Outsourcing (BPO) company connecting talent with top-tier U.S. clients in construction and roofing.
We invest in your success: Every new team member receives comprehensive, paid training to ensure you’re fully equipped and confident before supporting our clients.
Ready to grow your career in a supportive, international environment? Join us—apply today!
Qualifications
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At least 3 years in the BPO industry
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Excellent English communication and multitasking skills
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Appointment setting background and other similar roles is a PLUS
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Preferably with a background in Customer Service
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Willing to work graveyard and can start training immediately
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Has an existing home office setup with a conducive work environment
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Computer or laptop with specs of at least core i5 or higher/7th gen or newer, or its AMD equivalent, 16GB RAM, functional camera, industry
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Excellent noise-canceling headset, and dual monitor
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A stable internet connection with at least 25 Mbps upload and download
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Back-up power/internet is a plus
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Offer
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Long-term/full-time position
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Salary offer is at 31,391.08 gross
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5,000 Client Deployment Allowance
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Pay begins on day 1 of training
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HMO, Loyalty Investment Fund, Memorial Plan, and other benefits
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Paid Leaves
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Attendance and performance-based incentives
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Quarterly In-person Team-Buildings
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Annual Company Outing
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Annual Year-End Party
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Annual Performance Review
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13th-month pay, Government-mandated benefits
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MP2 Contributions
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Career Advancement Opportunities