Client Solutions Manager (CPG & Retail)

Client Solutions Manager (CPG & Retail)

Melbourne, Australia

Sales

Client Solutions Manager (CPG & Retail) Responsibilities

• Partner with Client Partners to develop and execute integrated advertising strategies that leverage Meta's full suite of ad products to meet client business objectives
• Analyze campaign performance data, audience insights, and market trends to deliver optimization recommendations and drive advertiser return on investment
• Serve as a product consultant to clients and agencies, educating them on Meta's advertising solutions and driving adoption of relevant ad formats, targeting capabilities, and measurement tools
• Build and maintain strategic relationships with client and agency stakeholders across media, creative, and marketing technology functions
• Design and oversee measurement frameworks, including conversion tracking, brand lift studies, and attribution models, to demonstrate the effectiveness of Meta advertising solutions
• Manage budget pacing, campaign delivery, and account health across a portfolio of advertisers, providing real-time optimization guidance
• Identify upsell and cross-sell opportunities within the book of business by connecting client goals to emerging Meta ad products and platform capabilities
• Collaborate with cross-functional internal teams including product, marketing science, and operations to surface client feedback and influence product development priorities
• Lead complex, multi-stakeholder projects involving campaign setup, policy compliance, and account operations to ensure seamless advertiser experiences
• Develop and present data-driven business reviews and strategic recommendations to client leadership teams to strengthen partnerships and drive long-term revenue growth

Minimum Qualifications

• 6+ years of experience in digital advertising, media, marketing consulting, or a related client-facing role
• Experience developing and executing data-driven advertising strategies across performance and brand marketing objectives
• Experience analyzing campaign data and translating insights into actionable recommendations using tools such as Excel, SQL, or comparable analytics platforms
• Experience managing multiple client accounts or projects simultaneously, prioritizing competing deliverables based on impact and deadlines
• Experience communicating advertising strategies and performance results to both technical and non-technical stakeholders through written and verbal presentations

Preferred Qualifications

• Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
• Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
• Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
• Experience with Meta's advertising platform, including campaign management, audience targeting, and measurement solutions such as Meta Pixel, Conversions API, or brand lift studies
• Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
• Experience using marketing science methodologies such as incrementality testing or media mix modeling to evaluate advertising effectiveness
• Experience working with e-commerce, retail, or direct response advertisers to optimize full-funnel advertising strategies
• Familiarity with ad technology ecosystems including DSPs, DMPs, CRM integrations, and third-party measurement partners

About Meta

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Equal Employment Opportunity

Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here.

Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.

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