About this role
About the Role The Client Servicing Team at Dentsu is expanding across multiple levels—from Executive to Manager—to connect clients with internal teams, ensuring smooth delivery of services and projects. You will help build strong client relationships, understand business needs, and support the execution of campaigns and initiatives. What You'll Do
- Serve as a primary point of contact for assigned clients and internal stakeholders.
- Develop a clear understanding of client goals, industry context, and challenges to offer relevant support.
- Assist in preparing proposals, presentations, reports, and performance reviews.
- Coordinate and oversee the execution of client projects or campaigns from start to finish.
- Monitor timelines, deliverables, and quality standards to ensure successful outcomes.
- Collaborate with senior team members to identify opportunities for account growth.
- Support issue resolution and escalation processes with a professional and solution-focused approach.
- Maintain accurate documentation of client communications and project updates. What We're Looking For
- Bachelor’s degree in Business, Marketing, Communications, or a related field.
- 1–3 years of experience in client services, account management, or a similar role (experience requirements may vary by level).
- Excellent communication and interpersonal skills.
- Strong organizational skills with the ability to manage multiple tasks and deadlines.
- Proficiency in Microsoft Office (Excel, PowerPoint, Word); familiarity with CRM or project management tools is a plus.
- Detail-oriented with a proactive and problem-solving mindset.
- Collaborative team player with a positive attitude and eagerness to learn. Nice to Have
- Familiarity with CRM or project management tools is a plus.