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Client Services Specialist

Prada Group
remote
EMEA (Europe, Middle East and Africa) region Posted Aug 2, 2026

About this role

Job title: Client Services Specialist

Posting Date Aug 2, 2026

Job Purpose A member of the Client Services team supporting client contacts through calls, chat, and email, while managing omni-channel client interactions across the EMEA region. The role combines high-quality client assistance with a strong sales approach, ensuring personalized support, product guidance, and proactive sales opportunities. The position also involves coordinating cross-functional interactions with EMEA stores and corporate departments to deliver a seamless and elevated client experience focused on client satisfaction, loyalty, and business growth.

Responsibilities

  • Embrace a culture that puts the client experience first and foremost
  • Execute strategies that drive client retention, engagement and repeat purchases

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