About this role
About the Role A full-time Client Services position at Intermedia Intelligent Communications based in the United States, offering fully remote work. Reporting to Joanne Jagannath, this role focuses on delivering excellent client service and support as part of the Client Services department. What You'll Do
- Respond to client inquiries and provide timely, high-quality service to ensure client satisfaction.
- Collaborate with internal teams to address client needs and coordinate solutions.
- Maintain up-to-date knowledge of Intermedia's products and services to effectively assist clients. What We're Looking For
- Strong communication and interpersonal skills, with the ability to work effectively in a remote setting.
- Customer-service oriented mindset with problem-solving abilities.
- Ability to manage multiple tasks and prioritize in a fast-paced environment. Nice to Have
- Experience in client services or related field is a plus. Compensation & Benefits
- Salary: $60,000 - $70,000 USD per year.
- Fully remote role in the United States.
- Additional benefits not specified in the posting.