About this role
About the Role As a Client Services Consultant II on MetLife’s Group Benefits team, you’ll be a trusted partner to large employer clients, brokers, and internal teams, helping solve problems, improve processes, and deliver an outstanding customer experience. This role suits someone who enjoys building relationships, managing projects, and making a positive impact for customers every day. What You'll Do
- Build relationships with clients, brokers, and internal teams to understand needs and deliver value across life, disability, dental, vision, and voluntary benefits.
- Identify opportunities to improve processes, solve problems, and drive a superior customer experience.
- Manage projects and collaborate with customers and partners to expand offerings and reimagine digital experiences. What We're Looking For
- Enjoy building relationships and managing projects to deliver value.
- Strong collaboration and problem-solving abilities; comfortable communicating with clients, brokers, and internal teams.
- Willingness to travel up to 10% and be within commutable distance of Atlanta, GA; Tampa, FL; Bridgewater, NJ.
- Able to work in a fast-paced environment and contribute to a team delivering innovative benefits solutions.