About this role
Position- Client Service Executive Exp- 2-3 yrs Location- Mumbai (Thane) Notice Period- Immediate Joiner- 15 days Skills- Client-handling skills, SEO processes and website project flow, tools like Click Up, Gmail, and WhatsApp Business, communication skills
Job Overview:
We are looking for a proactive and organized Client Service Executive to manage client communication, coordinate with internal teams, track project timelines, and ensure client satisfaction.
Key Responsibilities
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Act as the primary point of contact for clients and internal teams (Web, SEO, and Support).
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Coordinate website updates, SEO activities, client approvals, and project deliverables.
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Manage client emails and WhatsApp queries within defined timelines.
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Convert client requests into tasks using ClickUp and ensure timely follow-ups.
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Conduct client onboarding, introductory calls, and periodic review meetings.
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Understand client requirements, share updates, and resolve concerns efficiently.
Required Skills
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Excellent verbal and written communication.
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Strong client-handling and interpersonal skills.
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Good coordination, organization, and follow-up abilities.
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Basic knowledge of SEO processes and website project management.
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Familiarity with ClickUp, Gmail, and WhatsApp Business.