Client Relations & Sales Officer

Lily Hospitals Limited

Lily hospitals Limited, established since 1986 remains one of the foremost hospitals in Nigeria and within the South-South region of the country. It is the first private hospital in Nigeria to achieve ISO 9001:2000 quality management system certification from the Standards Organization of Nigeria (SON). Also we are consistently committed to high standards; continuous improvement, service excellence, organizational citizenship, and outstanding work ethics.

At Lily hospitals, we are consistently committed to high standards; continuous improvement, service excellence, organizational citizenship, and outstanding work ethics. running residency training programs in family medicine and radiology. Lily Hospitals is also involved in housemanship training, internship training in Pharmacy and Radiology. We have multiple locations in Benin, Warri, Okuokoko etc.

We are recruiting to fill the position below:

Job Title: Client Relations & Sales Officer

Location: Benin City, Edo

Employment Type: Full-time

Summary

• We are seeking a proactive and customer-focused Client Relations & Sales Officer to build strong client relationships, drive business growth, promote our services, and ensure an excellent client experience.

Key Responsibilities

• Develop and maintain relationships with existing and prospective clients.
• Identify and pursue new business and sales opportunities.
• Promote the organisation’s services to individuals, corporate clients, HMOs, and other stakeholders.
• Follow up on leads, enquiries, proposals, and prospective clients.
• Achieve assigned sales and business development targets.
• Handle client enquiries, complaints, and feedback professionally and promptly.
• Conduct client visits, presentations, and business development activities.
• Maintain accurate records of client interactions, leads, and sales activities.
• Monitor client satisfaction and support client retention initiatives.
• Conduct market research and identify opportunities for business growth.
• Prepare periodic sales and client relationship reports.
• Collaborate with relevant departments to ensure seamless service delivery.

Requirements

• Bachelor's Degree or HND in Marketing, Business Administration, Mass Communication, Public Relations, Social Sciences, or a related field.
• Minimum of 2 years' experience in sales, client relations, customer service, business development, or a related role.
• Strong communication, interpersonal, negotiation, and presentation skills.
• Proven ability to build and maintain client relationships.
• Target-driven with strong sales and business development skills.
• Good knowledge of Microsoft Office applications.
• Experience in the healthcare or other service-oriented industry is an added advantage.

Remuneration

• Competitive salary and benefits package, with performance-based incentives where applicable.

Application Closing Date

10th October, 2026.