Client Partner

About the Role Slalom Montréal is seeking an ambitious and experienced Client Partner to lead and grow the firm's presence in the Quebec financial services market. You will manage a $10M+ portfolio, lead long-term, complex project teams, and drive transformation programs while building durable client relationships and shaping Slalom's market identity in Quebec. What You'll Do

• Assume responsibility for a portfolio generating more than $10M in annual revenue.
• Lead long-term, complex project teams of 10+ consultants and ensure engagement and mobilization of staff.
• Drive transformation programs within strategic accounts.
• Achieve a 20% individual utilization target.
• Establish, maintain, and grow Slalom's presence with assigned accounts.
• Develop trusted relationships with VP, SVP and C-Suite clients.
• Collaborate with clients to define and implement solutions that realize their vision.
• Advise clients on strategic direction and how Slalom can help achieve business objectives.
• Work closely with technology partners to create value and support business development.
• Lead business development activities and contractual processes, ensuring profitability.
• Collaborate with practice leaders to define the best intervention approach and mandate scope.
• Maintain up-to-date knowledge of industry best practices.
• Own overall results of client satisfaction surveys, including transformation metrics that assess Slalom's relationship quality.
• Participate in Slalom leadership forums and act as an ambassador of our culture and values. What We're Looking For
• An authentic willingness to learn, grow, and build.
• Over 15 years of relevant experience, including consulting and a strong understanding of professional services.
• Prior experience with banking institutions established in Quebec (essential).
• Recognized expertise in delivering projects and programs across all PM disciplines.
• Strong business development skills.
• Excellent communication skills in both French and English, oral and written.
• Strong people management and team development capabilities.
• Solid grasp of business operations (invoicing, SOWs, margins, utilization rates).
• Ability to manage a large enterprise client.
• Strong leadership and coaching abilities.
• Experience in enterprise-wide transformation, including: core banking modernization, CRM transformation, digital transformation, and modernization of applications. Nice to Have
• Not specified in the posting. Compensation & Benefits
• Dynamic and stimulating culture; Lunch & Learn sessions; health and wellness activities; annual retreats; year-end parties; employee resource groups and social clubs; vacation (20 days pro-rated) and wellness days; holidays.
• Competitive compensation; monthly $100 cell phone reimbursement; RRSP with employer matching; TFSA; Thrive Well-Being gift card; family planning and fertility treatment support; maternity/paternity leave top-up.
• Health and dental insurance; life and accident insurance; optional enhanced life and disability cover; Employee Assistance Program and access to Inkblot therapy; and more.
• All benefits subject to eligibility.