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Client Operations Associate/ Specialist

AHEAD
Remote (India)
Remote

About this role

Job title: Client Operations Associate/ Specialist

About the Role Support the sales team by turning opportunities into completed orders. This role focuses on building quotes, registering deals, and coordinating with internal teams to ensure orders are processed quickly and accurately.

What You'll Do

  • Build quotes and register deals to move opportunities toward orders
  • Coordinate with internal teams to process orders quickly and accurately
  • Support the sales cycle from opportunity to order completion

What We're Looking For

  • Experience with Salesforce or similar CRM tools
  • Experience with IT quoting, VAR environments, or distributors
  • Strong communication skills across teams and partners
  • Team-first mindset with a focus on overall success, not individual ownership
  • Proactive attitude — consistently asking “How can I help?”
  • Comfortable asking questions and seeking clarity when needed
  • Willingness to step in and support teammates when capacity allows
  • Willingness to align to East Coast business hours with strong overlap

Nice to Have

  • Experience with Salesforce or similar CRM tools
  • Experience with IT quoting, VAR environments, or distributors
  • Strong communication skills across teams and partners
  • Team-first mindset with a focus on overall success, not individual ownership
  • Proactive attitude — consistently asking “How can I help?”
  • Comfortable asking questions and seeking clarity when needed
  • Willingness to step in and support teammates when capacity allows
  • Willingness to align to East Coast business hours with overlap

Compensation & Benefits

  • Comprehensive health insurance coverage for employees, with options to extend coverage to dependents
  • Paid time off and company holidays, along with additional leave benefits as per policy
  • Flexible work arrangements, supporting work-life balance
  • Learning and development opportunities to support continuous growth and upskilling
  • Employee wellness initiatives and programs focused on physical and mental well-being
  • Retirement and statutory benefits in line with India regulations
  • Inclusive and people-first culture, with a strong focus on collaboration and ownership

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