Client & Operation Support Officer

First Class Group Limited is a corporate services and utility firm specializing in cooling support services, HVAC systems, and mechanical, electrical, and plumbing (MEP) infrastructure solutions.

We are recruiting to fill the position below:

Job Title: Client & Operation Support Officer

Location: Victoria Island, Lagos

Employment Type: Full-time

Responsibilities

• Serve as a key point of contact for clients, vendors, creatives, and internal teams, ensuring enquiries, requests, and concerns are promptly addressed and followed up.
• Manage client communication and coordinate the resolution of project-related requests, ensuring a smooth and professional client experience.
• Liaise with vendors, suppliers, and other service providers to coordinate project requirements and deliverables.
• Support the coordination and execution of day-to-day creative projects, ensuring tasks, materials, and resources are available when required.
• Assist with the coordination of project schedules, meetings, deliveries, installations, and other operational activities.
• Support the management of company materials, equipment, creative tools, and supplies, including receiving, recording, organizing, and issuing items as required.
• Maintain accurate records of materials, equipment, project resources, client requests, vendor activities, and other operational documentation.
• Coordinate the movement and delivery of materials, artworks, equipment, and other items to project locations or clients.
• Follow up with internal teams and external partners to ensure projects and client requests are completed within agreed timelines.
• Provide general administrative and operational support to management and creative teams.
• Assist in maintaining effective communication and coordination across departments to ensure smooth project execution.
• Perform other duties and responsibilities as may reasonably be assigned by Management from time to time.

Requirements

• Interested candidates should possess a Bachelor's Degree with at least 2 years work experience.

Salary

N180,000 - N200,000 monthly.

Application Closing Date

8th October, 2026.