About this role
Client Management Specialist Sr
Description
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The Client Management Specialist Sr is responsible for supporting and managing the local IT infrastructure and workplace environment, ensuring reliable and efficient IT services for local users.
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Role and duty – core business
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Act as the local point of contact for HQ IT teams for infrastructure-related activities, maintenance, technical changes and projects.
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Manage and coordinate local IT infrastructure activities, ensuring alignment with corporate IT standards and HQ requirements.
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Coordinate the local implementation of HQ-driven maintenance activities, rollouts, upgrades and IT projects.
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Support the IT Services Manager in the planning and coordination of local infrastructure initiatives.
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Support the lifecycle management of IT equipment, from purchasing and deployment through replacement and end-of-life activities.
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Competences
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Microsoft 365, Windows and Active Directory.
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Microsoft SCCM / Configuration Manager and Microsoft Intune.
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Citrix VDI and remote desktop technologies.
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ITSM / Incident, Problem and Change Management tools.
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Identity and Access Management solutions.
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Network and local infrastructure technologies (LAN, Wi-Fi, switches and routers).
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Workplace and meeting room technologies.
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Basic to good knowledge of networking, LAN/WAN/Wi-Fi and infrastructure services.
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Ability to manage multiple technical activities and projects simultaneously.
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Experience working with central/HQ IT organizations and external service providers.
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Ability to translate central technical requirements into practical local implementation activities.
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Good communication skills and ability to interact with technical teams, vendors and business stakeholders.
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Good command of English, both written and spoken.
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Personal flairs
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Strong customer and service orientation, with genuine empathy towards end users.
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Excellent communication and interpersonal skills, with the ability to explain technical topics in a clear and simple way.
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Strong sense of ownership and accountability.
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Ability to remain calm and user-focused, especially during incidents or critical situations.
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Good organizational skills and ability to manage multiple priorities.
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Compensation Data
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Salary range: € 45.000/ €50.000 per year
Location
Milan, Milan, IT
Department IT and Digitalization
Career Level Professionals
Working Model Full-time
Contract Type Unlimited
Remote Working According to company policy
Posting Date Oct 26, 2026