About this role

Client Growth Warrior

Job Type Full Time Qualification BA/BSc/HND Experience 5 years Location Nairobi Job Field Marketing and Communication

Qualifications, Skills and Experience

Bachelor's degree in Marketing, Business Administration, Communications, PR, Advertising or a related field.
Minimum 5 years' relevant experience in client management, account management, customer success, business development or integrated marketing.
Experience in advertising, experiential, digital, events or technology-focused businesses is strongly preferred.
Proven experience managing corporate and/or multinational clients.
Strong understanding of campaigns, events, activations, digital marketing and brand communication.
Excellent presentation, communication, negotiation and relationship-management skills.
Commercially strong, with experience in quotations, budgets, margins, upselling and account growth.
Proficiency in PowerPoint/Google Slides, Excel/Google Sheets and CRM systems.
Ability to manage multiple clients and projects in a fast-paced environment.
Regional East African market exposure is an advantage.
Willingness to travel across Africa when required.

Manage and grow key client accounts while building strong relationships with decision-makers.
Understand client briefs and translate them into clear proposals, campaigns, and execution plans.
Coordinate Creative, Digital, Events, Production, and Operations teams for seamless project delivery.
Manage projects from briefing and costing through execution, reporting, and closure.
Identify upselling, cross-selling, and new revenue opportunities within existing accounts.
Prepare and present proposals, concepts, quotations, and presentations to clients.
Ensure projects meet agreed timelines, budgets, quality standards, and profit margins.
Follow up on approvals, POs, invoicing, and client documentation.
Maintain CRM/account pipelines and provide regular updates on client health, opportunities, and risks.
Support new-business pitches and regional projects across East Africa.
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Client Growth Warrior