About this role

Job Description

Introduction

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.

Overview

We are seeking a detail-oriented Client Service Associate to support our Employee Benefits brokerage team on a temporary basis. In this role, you will support account teams with client service, benefits administration, open enrollment activities, renewals, carrier coordination, and day-to-day operational processes that help deliver an exceptional client experience.

Position Details:

Pay: $25/hr
Location: Remote (U.S.) - MDT time zone
Hours: 8am – 5pm of the branch time zone
Position Type: Temporary Full-Time
Start Date: November 9, 2026
Assignment Length: Approximately 6-9 months

This position is ideal for individuals with administrative, customer service, benefits, insurance, or HR experience who are looking to gain valuable exposure to the employee benefits industry while working with a collaborative and high-performing team.

How you'll make an impact

As a Client Service Associate, you'll help support the employee benefits client lifecycle by:

Assisting account teams with day-to-day client service activities.
Preparing client communications, reports, presentations, and benefit-related documents.
Supporting benefits renewals, implementations, group setup, carrier quotes, and open enrollment activities.
Preparing and updating benefits summaries, enrollment materials, and open enrollment presentations.
Coordinating with insurance carriers, vendors, and internal stakeholders to obtain information and documentation.
Maintaining accurate client, plan, eligibility, census, and rate data across agency, carrier, enrollment, and rating systems.
Reviewing eligibility, contribution, census, and plan design information for accuracy.
Creating and maintaining plan comparison spreadsheets and quote summaries.
Following established workflows, service standards, and deadlines to ensure a high level of client satisfaction.

About You

Required

High School diploma or equivalent.
At least 1 year of experience in an administrative, customer service, insurance, benefits, HR, or related support role.
Proficiency with Microsoft Office, including Excel, Word, and Outlook.
Strong organizational, time management, and communication skills.
Basic math and data analysis skills.
Ability to manage multiple priorities in a fast-paced environment.

Preferred

Associate's degree or equivalent training and experience.
Previous employee benefits, insurance brokerage, or client service experience.
Experience supporting client relationships and working with carriers or benefits administration systems.

What Makes You Successful

Exceptional attention to detail and organizational skills.
Strong written and verbal communication abilities.
Technology-savvy and comfortable learning new systems.
Collaborative team player with a customer-focused mindset.
Ability to work independently in a remote environment.
Commitment to delivering high-quality service and maintaining professionalism at all times.

contingent

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Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

Competitive compensation
Comprehensive benefits programs designed to support your well-being
Career development opportunities and ongoing learning
A collaborative, people-first culture with accessible leadership
The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

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Why Work Here

The Gallagher Way

The Gallagher Way - the expectation of how business is conducted at Gallagher is just as relevant and meaningful today as it was 40 years ago.

The global workforce - regardless of how tenured the employee is at Gallagher - has a shared understanding of how it conducts business and treats colleagues.

It is a force that unites colleagues and lays out the expectations of oneself and of each other.

Growth for the Go-Getter

Gallagher is not for the wallflower. It's for those who advocate for themselves and others, seize an opportunity, have an unquenchable thirst for knowledge and develop a strong case for new ideas.

This drive is what makes Gallagher what it is and has fueled its exponential growth.

Navigating the Future Together

Gallagher thrives at the crossroads of adaptability and accessibility, fostering a vibrant workspace where ingenuity meets guidance.

Our leaders are not distant figures but active mentors, who are as engaged as they are visionary ingrained in the journey of growth and stability.

They are not just guiding forces but accessible partners in crafting a future of change where potential meets opportunity.

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Transparency in AI Usage

At Gallagher, we are committed to leveraging innovation technologies to enhance our recruiting process while maintaining fairness, transparency, and a human-centric approach. As part of this commitment, we utilize Artificial Intelligence (AI) tools to support and streamline certain aspects of the recruitment process. These AI tools are used to assist with tasks such as answering questions, scheduling interviews, and capturing pre-screening information to ensure alignment with candidate qualifications. We are committed to guarding against unintended uses, unauthorized access, and potential harm associated with AI systems. We are committed to maintaining transparency in our use of AI and ensuring that all candidates are treated fairly and equitably throughout the recruitment process. Any data captured through the use of AI will be managed in accordance with our Global Applicant Privacy Statement. Our goal is to utilize technology that consistently generates accurate, reliable, and consistent results.

Third Party Recruiters

Search firms, consulting firms, or individuals who submit unsolicited resumes acknowledge that those resumes are available for Gallagher's consideration without any obligation to pay finder/referral fees. Gallagher, or any of its subsidiaries, will only pay a fee for a successful candidate placement when there is an agreement in place with the providing entity and the candidate submission complies with the regional guidelines for such submissions.

Avoid Phishing Scams

Gallagher never extends an offer of employment or requests any personal identification information without having received an online application and conducted one or more in-person or video interviews. We also do not use Skype, Zoom, Telegram or Gmail as part of our hiring process. If you have received any communication referencing the offer of a job at G

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