About this role
About the Role Client Advisor at Burberry is a brand ambassador who delivers exceptional customer service to convey the brand value, drive customer loyalty, and achieve sales goals in the Seoul/Gyeonggi region. This role requires deep knowledge of Burberry products and the ability to provide personalized service by understanding customer preferences and needs. What You'll Do
- Provide the customer journey based on Burberry standards and achieve sales targets.
- Demonstrate brand value through clientelling and product knowledge.
- Deliver the highest level of customer service.
- Identify new, potential, and existing VIP customers and build and maintain long-term relationships.
- Maintain the best store environment and product condition by following Burberry guidelines. What We're Looking For
- Passion for Burberry brand and fashion.
- Understanding of luxury market and ownership of VIC customers.
- Minimum 1 year of experience; luxury brand experience preferred.
- Foreign language abilities (English, Chinese) preferred.
- Teamwork and positive mindset with strong communication skills.
- Customer-centric service mindset.
- Creative and open-minded. Nice to Have
- Foreign language skills (English, Chinese) preferred.