About this role
Job title: Client Advisor
About the Role Client Advisor on a fixed-term basis for La Vallée Village location to deliver a personalised and elevated client experience. This role focuses on building lasting relationships with new and existing clients, contributing to commercial success while reflecting Burberry's heritage and creativity. Acting as a brand ambassador, you will bring passion for fashion and luxury to every interaction.
What You'll Do
- Build meaningful, long-term relationships with clients, delivering a personalised service tailored to individual needs.
- Drive sales performance by identifying opportunities and confidently guiding clients through the purchasing journey.
- Represent Burberry with professionalism, sharing knowledge of the brand, products and heritage.
- Provide expert styling advice to enhance the client experience and support client confidence in their choices.
- Collaborate with store management and team members to maintain high standards across client service and presentation.
- Contribute to a positive and inclusive store environment that reflects Burberry's values.
What We're Looking For
- Experience in retail, hospitality or client-facing environments within a premium or service-led setting.
- Strong communication skills with the ability to build trust and rapport with a diverse client base.
- A genuine interest in fashion, luxury products and client experience.
- Confidence in styling and selling, with a proactive approach to achieving results.
- Collaborative mindset and willingness to support wider team success.
- Adaptable and solution-focused, with attention to detail in a fast-paced environment.