About this role
About the Department
As a Clerk Typist 2 you will provide support to the Mature Worker program for the Luzerne County Area Agency on Aging and will be responsible for performing a wide-range of clerical duties. Specific tasks include preparing intake and onboarding packets, preparing timesheets, data entry, answering phones and other office duties. Travel within Luzerne and Wyoming counties may be required.
Position Duties
- Prepare paperwork for program applicants and participants.
- Prepare timesheets. Collect them at the end of each pay cycle and enter them in Excel and Diversified Payroll Systems.
- Answering questions from participants via email and phone.
- Electronically enter participants data.
- File paperwork after data entry.
- Maintain contact lists for participants and Host agencies.
- Assist participants on finding resources to help them achieve their goals of finding employment.
- Write and distribute email, correspondence memos, and letters.
- Schedule appointments for intakes.
- Attend outreach events to provide program information.
- Attend any seminars, webinars, or workshops that are related to job duties or as required by the Pennsylvania Department of Aging.
- Provide coverage to other agency clerical staff as needed.
- As the need is presented, this position may require the performance of other related job duties.
Minimum Qualifications
- Computer knowledge and typing skills.
- Proficient in Microsoft Suits specifically Outlook, Excel and Work.
- Knowledge of English grammar, punctuation and spelling.
- Knowledge of standard office procedures, practices, conduct and actions necessary in maintaining harmonious working relationships.
- Ability to transfer information and present it in a modified form according to rules and procedures.
- Ability to collect and organize material for reports by determining what available information should be included and presenting the information in a prescribed, organized format.
- Ability to proofread information for conformance with a prescribed pattern or form, to assure the adherence to clerical office methods, or for compliance with specific administrative or procedural rules.
- Ability to perform basic arithmetic calculations such as the adding and subtracting of whole numbers and decimals; and multiplying and dividing by one digit whole number or decimal multipliers and divisors.
Other Qualifications
RECRUITMENT METHODS: Applicants must meet one (or more) of the following method(s) to be considered for this vacancy:
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Seniority Promotion: Bidding employees within the designated seniority unit when collective bargaining unit obligation(s) have been met then the following recruitment methods may be used:
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Transfer
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Voluntary Demotion
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ELIGIBILITY -ALL CANDIDATE{S): 1.) Must meet the minimum experience and training (METS) required for the job. The METs for this position are:
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Six months as a Clerk Typist 1 and educational development to the level of eighth grade; or
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Completio