Clerk, QA Records

Clerk, QA Records supports quality records and documentation at Bombardier’s Learjet operation in Chicago. This role performs SAP data entry, CID paperwork archiving for transfers (Chicago to Frankfurt), and supports receiving/shipping, records management, and CSR assistance, contributing to QA and regulatory records accuracy.

What You'll Do

• Perform date entry in SAP and verify, scan into documented and archive CID paperwork for Chicago to Frankfurt transfers.
• Track receiving and shipping errors for CLS and BBD managers; track and archive 8130s created by Chicago ODARs.
• Be responsible for scrapping parts and archiving scrap paperwork.
• Assist in training and provide supervision for temporary Quality Admins.
• Provide paperwork and part research for Grief and Records Management.
• Investigate SAP interface and CID issues.
• Assist Customer Service Representatives (CSRs) with cert requests, retrieval of site archives, research of parts deliveries, and information requests as needed.
• Provide receiving and shipping support for all sites.
• Be responsible for audit of outbound shipments.
• Provide documentation and research for AOG and Records Management.
• Other duties as assigned.

What We're Looking For

• 0–2 years of experience providing administrative or clerical support to a business unit.
• Technical or Vocational Training in office administration or related field.
• Interpersonal skills to work with a variety of individuals and departments.
• Computer skills to operate word processing, spreadsheets, databases, presentations, finance/accounting, and web-based applications.
• Planning and organizational skills to prioritize, assign, and coordinate workload across multiple projects.
• Basic understanding of certification paperwork and BBD quality instructions.
• Working knowledge of various filing systems for the assigned area.
• Verbal and written communication skills; ability to multitask.
• Ability to establish and maintain effective working relationships with coworkers, management and customers.

Nice to Have

• (Not explicitly mentioned in the posting.)

Compensation & Benefits

• Competitive base salary.
• Comprehensive Benefits Program including: Insurance plans (Dental, medical, life insurance, disability, and more), Retirement savings plan, Employee Assistance Program, Tele Health Program.