Clerical/Events Support Specialist

Job title: Clerical/Events Support Specialist

This is a supervisor position that is responsible for ensuring the level of service and standards of the University of Utah Stadium and Arena Concession Services are met on a consistent basis. They will ensure that staff is properly trained and will assist them as needed.

Responsibilities

• Obtain a working knowledge of all Stadium and Arena Concessions policy and procedures with the ability to communicate and train effectively to staff and NPO groups

• Responsible to meet with staff and non-profit groups to review the details of the event

• Check all staff is following along with proper dress code, ensuring that personal hygiene and appearance is meeting our standards in attire and appearance

• Ensure that all of the University’s concession stands meet the requirements of the Board of Health

• Will build and maintain attractive displays of products sold in respective stands

• Conduct walk through after events to ensure all areas have followed the closing procedures

• All other duties as assigned.

• Physical Demands

• Exposed to continuous walking, standing, and twisting

• Exposed to intermittent bending, squatting, kneeling and climbing stairs

• Must be able to work in outside conditions, including snow, rain, wind, and heat

• Minimum Qualifications

• One year customer service or related experience or equivalency (one year of education can be substituted for two years of related work experience); demonstrated human relations and effective communications skills; and basic computer skills required.

• Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

• Preferences

• Working knowledge of stand set up and closing standards and procedures

• How to operate, clean and maintain stand equipment

• Knowledge of food and beverage products and cooking procedures

• Health and safety rules, regulations, and laws

• Extensive customer service experience is a must

• Ability to effectively to communicate with staff

• Experience managing fast paced food operations

• Ability to work with in a team environment

• Must be able to work late evenings, holidays, and weekends

• Must be able to work at all venues

• Must be able to speak and understand English

• Experience managing multiple locations

• Knowledge of food handling rules and regulations

• Experience with point of sale systems

• Special Instructions Summary

• Additional Information

• The University is a participating employer with Utah Retirement Systems (URS). Eligible new hires with prior URS service may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). This position may require the successful completion of a criminal background check and/or drug screen.

• The University values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.

• Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

• Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

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